We were on the inaugural Alaska sailing and did the City Highlights, Totems and Creek Street by Trolley Tour in Ketchikan. We were disappointed with the tour. A brief summary of our tour is as follows: We boarded the trolley from the pier (make sure you get there early to ensure you get a proper forward facing seat and are not on the sideways bench)...we took a quick tour through the downtown area and then spent 30 minutes at the Saxman Native Village...we boarded the trolley again and headed to Creek Street where you have 30 minutes to tour Creek Street and then you can decide to take the trolley back to the ship or walk back on your own. We decided to walk back to the ship on our own and walked through the downtown shopping area.
Please note that since we were on the inaugural sailing, it is possible that the tours may be different based on guests reviews because
DCL was interested in hearing our feedback on the excursions (both good & bad).
Whil we did not take the Lighthouses, Totems & Eagles excursion, we did hear from people that took it that they were disappointed, but again based on guest reviews, the excursions could be altered.
Since you have children, I would recommend the Disney Exclusive The Great Alaskan Lumberjack show. We had a blast. They really got the kids involved in the show and seeing the smiles on their faces was priceless. After our show the kids (and the adults) were able to meet the lumberjacks and also get pictures and autographs.