Question about CS credits

[kami2199]

Yes, it is a hassle, I know first hand. When we went a couple of years ago, we took my best friends daughter with us. She was 9 at the time so still considered a child for the dining plan. We ate at Crystal Palace I didn't pay attention to the reciept. Now, she does look older than 9 but I did tell them that she was only 9 while there (and it showed that we had 2 children on our card). My husband did not eat with us that day. They took off 2 adult credits and 1 child (for my dd). We had another party with us on the trip and the guys ate in Germany that day since they went to Epcot while we took all the girls to MK.

So, fast forward to our last night there when we all ate together at O'Hana and they told us that we didn't have enough adult credits for our meal and would have to pay for one oop. It took a LONG time to get that figured out and trust me, it was not something I wanted to do at the end of vacation or a long day! So, yes it does happen and we need to really be checking those print outs I guess. It would be so much simpler if they would just specify it on the reciept that prints out right then.

 

[jackie101]

We went in Dec 3 Adults & 4 children and they did not seperate cs for adult or child on our receipts just for ts. When we ordered cs we didn't normally order 7 meals at a time and we never specified adult or child because no one could give us a straight answer.

 

[maggiew]

There really are only a couple places where this is an issue. So try not to get to worked up about it. Either don't eat at those 1 or 2 places or make sure that you stand there with your DH (if you don't think he can do it) while the order is placed.

Maggie

 

[disneyvacalover]

There really are only a couple places where this is an issue. So try not to get to worked up about it. Either don't eat at those 1 or 2 places or make sure that you stand there with your DH (if you don't think he can do it) while the order is placed.

Maggie

Yes while that's true we don't usually all eat lunch at the same time. Sometimes we graze all day or we split up. Than it becaomes a big issure about keeping track.
Thanks to those that have called.

 

[kami2199]

a couple issues here

first - the issue about posts on this topic.

Until this year, any discussions about cs credits usually ended with ways to do an end run around the intent of the DDP that CS credits are used for child meals. Our policy is and has always been to support the Disney policies. **no one is inferring that anyone on this thread or reading this has that intent**

People are reporting back that cs credits are separated btw adult and child. No one has to 'prove' it by showing a receipt Please do not infer that folks are wrong or demanding additional detail. WE DON"T WORK FOR DISNEY - WE DON'T KNOW HOW IT WORKS!

Until more people have purchased and used the plan and comes back, everything is conjecture. No point in getting mad because no one is telling you, we don't have a clue!

Please be kind to others and I am sure more details will become available as more people use the plan and come back to report.

thank you!

I totally understand what you are saying here. I didn't think it was right that the one poster was getting PM'd regarding all of this and made to feel like people were demanding that she show reciepts to prove herself/himself. That is not right and I hope it has stopped.

I understand that none of us work for Disney and so we don't know exactly what is going on. But, I do feel like we should be able to discuss it in a civil manner without feeling like if we broach the subject, we are trying to cheat the system or our posts never seeing the light of day because we asked a question pertaining to it. I totally would understand removing a post if the poster relayed that their intent was to cheat the system.

This board is by far the best info I have ever found pertaining to Disney. I hope it stays that way and I do support the moderators for supporting Disney policy - that is exactly how it should be.

I want to be clear that I am not trying to say that the one poster was wrong about them being separated. I just had not seen where there was an explanation about how she got that info other than saying it was still pooled on the receipts and that you were only allowed the number of meals that your card stated. I think that is where it is confusing all of us as this thread clearly indicates. I thank the poster who reported back as obviously the CS plan is new and we are all wanting info on it. I do feel bad that she had to put up with all the hassle for being nice enough to report her experience with it.

 

[MakinMagicforBunky]

There really are only a couple places where this is an issue. So try not to get to worked up about it. Either don't eat at those 1 or 2 places or make sure that you stand there with your DH (if you don't think he can do it) while the order is placed.

Maggie

The problem with that is that some kids aren't thrilled at the prospect of what Disney has decided is 'kid food' two meals a day (QSP) for the duration of the trip, so to break up the chicken nugget and pizza monotony, some of us have to seek out places like Yorkshire or Casey's so our kids can get something different to eat.

Like a pp said, we're not all out to scam Disney, but since Disney doesn't listen to the complaint that their kids choices leave a lot to be desired, we have to make it work the best we can.

We'll be down there starting Monday, no live reports but we're (myself and an 8yo) on the QSP and I'll be happy to share our experience when we come back. Including whatever mishaps we end up with b/c of the screwy tracking of CS credits.

 

[maggiew]

Yes while that's true we don't usually all eat lunch at the same time. Sometimes we graze all day or we split up. Than it becaomes a big issure about keeping track.
Thanks to those that have called.

Yes. We do too. But in that ONE case, just make sure you are together, at least while ordering. That was just my point.

Maggie

 

[kami2199]

There really are only a couple places where this is an issue. So try not to get to worked up about it. Either don't eat at those 1 or 2 places or make sure that you stand there with your DH (if you don't think he can do it) while the order is placed.

Maggie

I don't think it's really a matter of us not thinking our DH can handle it - it's remembering to tell him to handle or him actually remembering to handle it because he isn't as consumed by these boards and all things Disney as I am, lol!

I also don't want to tell them they can't go to Casey's because there might be a mistake. We'll handle it if there is but it's good to know ahead of time that we need to pay attention to these things while we are there. So few people read these boards in ralation to how many go to Disney and I'm glad that I know to take these precautions. I don't ever want to have to go through wasting another minute of my vacation trying to figure out why we don't have enough credits left because the CM made a mistake while ringing us up. (not that mistakes don't happen to the best of us, but with a recipet showing the number left, it would sure make it easier to keep track)

 

[maggiew]

The problem with that is that some kids aren't thrilled at the prospect of what Disney has decided is 'kid food' two meals a day (QSP) for the duration of the trip, so to break up the chicken nugget and pizza monotony, some of us have to seek out places like Yorkshire or Casey's so our kids can get something different to eat.

Like a pp said, we're not all out to scam Disney, but since Disney doesn't listen to the complaint that their kids choices leave a lot to be desired, we have to make it work the best we can.

We'll be down there starting Monday, no live reports but we're (myself and an 8yo) on the QSP and I'll be happy to share our experience when we come back. Including whatever mishaps we end up with b/c of the screwy tracking of CS credits.

Again. I understand that. My point is that its really only Casey's and Yorkshire (a couple other minor places). So nothing to get worked up about. I never said you were out to scam anyone!

I know how you feel. My DDs food of choice since she was eating solid food - a filet mignon!! No joke. I had to make it work when she was little. What I did was choose buffets and order off the adult menu for her. I didn't do the Dining Plan. Now that she is 13 and I am planning our trip, I am seeking out places where she can get sushi and seafood. So I know how it is to revolve your plans around your kid's preferences.

 

[dvcdisney]

I don't think it's really a matter of us not thinking our DH can handle it - it's remembering to tell him to handle or him actually remembering to handle it because he isn't as consumed by these boards and all things Disney as I am, lol!

I also don't want to tell them they can't go to Casey's because there might be a mistake.

Exactly! And I do not really want to sit and hound him when he goes to this restaurant. He thinks that Yorkshire has great fish and chip (personally, ), but he looks forward to it, as do my son. So I just didn't want that experience to be so inconvenient that I have to do it myself. I do think he is capable of doing it. But this if he forgets or I forget or someone who never knew about this issue didn't bother to notice. It just makes for a bad experience. I've had to fix problems with the ddp before, both absolutely not our fault, and I will tell you....it was not easy. I suppose if my experience of fixing someone else's mistake was easy, then my opinion would be different. As long as we're on the subject, I just don't understand how a mistake of 3 Adults charged to our DDP can be made when our key says 2 A, 2C. You'd think this was an easy fix, but no, they couldn't understand how this happened and had to investigate while I wait. Maybe I just had the worst luck with it, but I'm trying to avoid such problems.

But, I will definitely, speak to a CM when we check in and try to get a straight answer. Better to be clear on everything before we start using the DDP.

 

[dvcdisney]

We'll be down there starting Monday, no live reports but we're (myself and an 8yo) on the QSP and I'll be happy to share our experience when we come back. Including whatever mishaps we end up with b/c of the screwy tracking of CS credits.

Thanks. We would really appreciate it!

 

[Tricia1972]

I was on the Creative DISigns board, and found this thread. It's a kind Dis'er who helps design DDP Punch cards.

I don't know, maybe having a card to track things may help some husbands. (Probably wouldn't help mine, but that's a whole 'nother post )

http://www.disboards.com/showthread.php?t=1723996

 

[Suellen]

We have had a problem with them taking a meal when we asked them to charge it to our room ~ with a kids meal for a child not on the meal plan. I didn't even think you could do that! It was a huge mess to fix and took managers and voiding and reentering and on the last day we were short a meal because it in fact had never been fixed.

It was our first experience on DDP (and not the only problem we had).

But when we had meals for us and our daughter ~ I don't remember seeing them broken out as adult or child.

 

[storybookmum]

Hopefully they can complete this transition and remove all confusion for guests and CM's alike. :

God forbid - with a child allergic to milk, soy, corn, nitrates and blue food coloring, TS is easy enough, but CS is a lot harder to imagine navigating without those restaurants with no kids' menus!

The problem with that is that some kids aren't thrilled at the prospect of what Disney has decided is 'kid food' two meals a day (QSP) for the duration of the trip, so to break up the chicken nugget and pizza monotony, some of us have to seek out places like Yorkshire or Casey's so our kids can get something different to eat.

Like a pp said, we're not all out to scam Disney, but since Disney doesn't listen to the complaint that their kids choices leave a lot to be desired, we have to make it work the best we can.

A hearty AMEN here!

And there are a few choices beyond Casey's Corner. This is what I can find using the menus here at the DIS - hoping the information is still current. I didn't check the resorts.

So...from the point of view of this thread, these are the places where you might (or might not, lol) have to be very careful to state that these are CHILD credits.

Magic Kingdom

Main Street Bakery – gourmet sandwiches
Casey’s Corner
The Lunching Pad


Epcot

Sommerfest
Yorkshire County Fish Shop

Hollywood Studios

Catalina Eddie’s
Toluca Turkey Leg
Starring Rolls


Animal Kingdom

Nowhere.

Other:

Boardwalk Bakery

 

[NMW]

I bet the remaining places without kids menus will add them sooner rather than later. Especially with people so worried about mistakes being made.

We do the deluxe plan now, so really no CS meals. I have to say that we like the adult and child credits being seperated on the bottom of our receipts at TS places. I had just guessed that CS places did this also. As we did not use our deluxe plan at a CS location, I have no idea what they do. Are people saying that if we had used the deluxe plan at a CS place, they would not show the adults/child credits deducted and remaining at the bottom of the receipt the way TS places do? I think that would make things much easier and less confusing.

Our credits are fairly easy to keep track of as we are 4 adults and 1 child on the plan. Every TS place we ate at deducted our credits correctly last May.

 

[lkrasnavage]

Well how about this. If they are seperated then you should be able to use them any way you want.For example we are a family of 5,3adults 2 chldren.Then I should be able to go to sunshine seasons and use 5 kids meals if i wanted because they actually have decent kids meals. And then later back at the resort use 5 adult meal. This in no way would be cheating!
Right? You should be able to use them any way you want til their gone.

 

[LAWalz23]

Just wanted to say that you should save all your receipts and look at them everyday and try to clear up any problems at your hotel the day they happen. Everyone says the cashiers won't let you get more meals than people on your card says but at Sushine Seasons in EPCOT last week, my father was charged 3 CS when his card clearly said 2 Adults. I didn't notice until 2 days later when I looked at the receipt. In Fairness he did have 2 croissant sandwiches and a platter but only had four drinks, she could have at least told him to get the two more drinks that he could have gotten.

 

[thunderbird1]

Yes while that's true we don't usually all eat lunch at the same time. Sometimes we graze all day or we split up. Than it becaomes a big issure about keeping track.
Thanks to those that have called.

Couldn't agree more. It would be really easy if we just ate twice a day, at the same time, using 4 credits each time. But my dh is likely to use a couple of credits for breakfast. And my kids are likely to split an adult meal now and then. To make up for it, I'd be happy eating a few kids' meals. But I don't want to have to be the one to track it. That's half the fun of the DDP for us--to be able to eat what we want, where we want, without having to track numbers, be they $$ or credits.

The problem with that is that some kids aren't thrilled at the prospect of what Disney has decided is 'kid food' two meals a day (QSP) for the duration of the trip, so to break up the chicken nugget and pizza monotony, some of us have to seek out places like Yorkshire or Casey's so our kids can get something different to eat.

Like a pp said, we're not all out to scam Disney, but since Disney doesn't listen to the complaint that their kids choices leave a lot to be desired, we have to make it work the best we can.

We'll be down there starting Monday, no live reports but we're (myself and an 8yo) on the QSP and I'll be happy to share our experience when we come back. Including whatever mishaps we end up with b/c of the screwy tracking of CS credits.

Please do come back and let us know how it worked out for you. Like you, I don't want to try to cheat Disney. But if the credits are separated, they should be separated on the receipts (like TS) so we can easily track them.

Well how about this. If they are seperated then you should be able to use them any way you want.For example we are a family of 5,3adults 2 chldren.Then I should be able to go to sunshine seasons and use 5 kids meals if i wanted because they actually have decent kids meals. And then later back at the resort use 5 adult meal. This in no way would be cheating!
Right? You should be able to use them any way you want til their gone.

Again, couldn't agree more. Like I said, I'd be happy to eat a few kids' meals here and there so my ds could eat a few adult meals, but Disney should make it really easy for us to know exactly what we have left at any given time by separating the credits on the receipts.

 

[dvcdisney]

Well how about this. If they are seperated then you should be able to use them any way you want.For example we are a family of 5,3adults 2 chldren.Then I should be able to go to sunshine seasons and use 5 kids meals if i wanted because they actually have decent kids meals. And then later back at the resort use 5 adult meal. This in no way would be cheating!
Right? You should be able to use them any way you want til their gone.

Exactly! We should be able to order as many as we want until the total of each is depleted. We usually only use the exact amount alloted each day but if it is going to be separated, we should be able to use how ever many we want.

When we do go on our trip and I find out that it is separated on the system, I will definitely speak to someone about this matter. I don't think it would affect our way of using it, but the policy of using only the total number on your key card should be removed since it would not matter anyways.

For instance if my card say 2 adults and 2 children, I should be able to use 3 adults and 1 child worth of meals if I wanted or if we were really hungry, we could get 5 adult meals and 2 child's meals (not likely, but I should be able to if they are tracking each meal credit anyways). What difference would it make how many I want to get if they are tracking the credits!

 

[tnmomof4]

This is what I was told by a manager in the food court at ASMusic when we went in November. (This may be different now that there is a Quick Service Dining Plan.)

We accidently used more adult CS credits one day at one meal. We were there in November. One day my husband, me, and my DS 12 and my DS 11 all got our own food in the food court. I also have twins that are 5. My older boys are considered adults, so they have adult credits. So we have 4 Adult credits and 2 Child credits.

My older boys used their own cards and each got their own adult meals. Even though they are kids, they know to say "I am over 10" when at the register. I had the twins with me, and I got my adult meal. I told my husband to get the twins chicken and fries for their meals when he got his meal. We all went through the lines separately.

When my husband got to the table I saw that he didn't have the child's chicken & fries meal, but the adult meal. He didn't realize there was a difference. (He honestly just made a mistake. It was his first time going to Disney. I have been taking the kids for years without him, because he always had to work. Anyway...)

I thought that we had just used 6 adult credits. I went to ask a manager about it. I wanted to just pay for the 2 extra adult meals, and I told him that my DH had just made a mistake.

He was really great about it. He told me not to worry about it. He told me that this mistake is often made.

He said that on your KTTK card that is says (for my family) 4 adult/2 child. He said that on the receipt the credits for CS meals are pooled. He said that the CMs working at the registers are supposed to look at the card and see what it says. He said that they are told not to allow more adult meals than what is said on the card. He said that the dining plan is a per day allotment. Since we all went through the lines separately there was no reason to question what we were getting.

I still was kind of confused, but he said that credits are pooled. He told me that the only time they are separated is when actually ordering between a adult meal and a kids meal. He said that it is possible like we had done to order 6 adult meals at lunch because CS credits aren't separated in the system.

He said that the KTTK card is the only thing stating how many adult credits you have an how many child credits you have. He said they don't want you going up and ordering more adult meals than what your card says. He said that at places that don't have kids meals it doesn't matter because the credits are pooled.

Does this make sense, or make it more confusing?

I understand how you feel about being worried about it, but if what this manager told me, than if you go to Caseys or wherever and order a CS meal it just comes out of your CS credits. It doesn't matter if it is an adult meal or childs meal, it just comes out of your pooled credits.