BigBadBobbyH
Earning My Ears
- Joined
- Feb 15, 2022
- Messages
- 39
Same thing happened to me. It was annoying because I arrived late but knew we should be able to get into our room with our Magic Bands. Instead, none of our Magic Bands would work on the elevators nor, as we learned later, our rooms. We ended up searching around the main lobby for someone to help us to no avail. Eventually we found a phone on the wall and had to call over to GCH and wait for someone to come over with a tablet to fix all of our Magic Bands. I thought checking in online would have saved us time by allowing us to go straight to the tower but, in the end, it was a waste of our time.That's true about BLT.
I'm sorta guessing that Poly Tower will go the same way and add a small desk area eventually. There's no staff in the Tower at all after a certain point in the evening. It's just cost cutting. But a huge inconvenience. In May, we had to wait 30 minutes for someone to come over to the tower when our door didn't open.
We did like the Tower and had a wonderful stay. Wailulu was a beautiful place to eat sitting outside. So I don't want to say it detracted from our visit but some logistical things clearly need to be worked out given the lack of support in the tower lobby after hours.