I work as a dispatcher for the fire dept. We have had to do a lot of training on all the new technology as it comes out and becomes more popular...cell phones, voice over internet, etc.
I won't ever get rid of my land-line for these reasons...
- black-out of 2003...spotty if not no cell phone service and no power to computer
- cell phone calls to 911 will not show the exact location like a land-line does (eventually it will be close, giving GPS data, but that's only as good as the software being used at the 911 centre, if it's not GPS compatible it's useless data) so if you can't talk, we don't know where you are, all we get is the address of the cell phone tower the signal happened to bounce off of.
- cell phone battery dead or used up because of that long time on hold with credit card company right before an emergency at your house
- VOIP, like Vonage, you have to sign up for 911 service as an added feature, there is a waiting period, and it's only as good as the data you provide and that they keep in their system in order to transfer your call...it's a middle man and every time you add a middle man there is room for error
-along the same lines, when you dial 911 from a landline, the call travels on a seperate and dedicated circuit that are not affected the same way if the regular telephone circuits are overloaded (think Dec 25 or during a local emergency)...when you call from a voip phone and your call transferred to a 911 centre it's not on the 911 lines, not dedicated circuits.
-little kids, no matter how well you train them to rhyme off their address etc, in an emergency they will get flustered. and what happens if your child is unconc and a friend has to make the call? do they know your address?
Can't convince me that there will ever be enough safety and security to get rid of my landline, no matter how much it costs.
Tracey
