Problems with guests at concierge lounges.

[gonga]

I am not referring to all people that pile food onto a plate and return to a room. When you see one person - alone - bringing food to the room you know it is for the family. I am speaking of the people and I think others are as well of the people who gorge themselves, waste and make a mess, without consideration of others. You can only imagine what their home looks like. I know it happens because not only have I seen it but I have read many posts on this board about the concierge food not enough for a dinner, or is it enough for dinner, or compaaining about the quality, how fast the food ran out.... Quite frankly, it is appalling. Believe me when on vacation, I do not monitor anyone's plate. There are those people though that you cannot help but notice. They yell across the room "Hey hun, there's chicken over here - want some??" or the push and shovers or the person that takes almost the entire fruit plate! If I'm paying $670.00 + per night for the room, yeah you bet I'm offended by that behavior. There is no reason I can think of to be rude and greedy.

One thing I can completely understand and find very funny is the mothers impatiently waiting for the wine cart to arrive after a long day

 

[Sammie]

Originally posted by gonga
A typo is a typo but Thongs are definately underwear.

In fun , you are right Thongs are underwear, but it is "definitely" not "definately". Now I am curious is that a typo or a misspelled word? Could Thongs be a typo for Tongs, I mean it is only one letter?

I believe that would be a case of the kettle calling the pot black, and I point this out in fun! No offense intended, just trying to put some humor in the thread.

As to the behavior of the rude guests I see them everywhere and they don't belong to any social or financial class. They are just out for what they can get for themselves.

Only Disney can decide whether any changes have to be made, either in cutbacks in the amount of food offered, or increase the cost of concierge service. Either way the many will suffer for the wrongs of the few, but then we have already discussed that many times.

 

[BCV23]

This December at Sugar Loaf I saw a man use thongs..oops, tongs to eat a piece of fruit..that is he used the tongs as the rest of us would use our own fork! Oh, yuk!! I told Louise who promptly removed the entire bowl.

BTW, I doubt this guy was a bargain hunter as everything he wore looked as if he paid far too much for it!

 

[Puffy2]

Wow.

I've stayed in concierge four times at Disney - Yacht Club, Swan, Contemporary, Polynesian.

Never once have I seen really bad or greedy behavior.

At the Yacht Club (the most crowded and the least enjoyed of the lot for me) - I did notice parents who did not pick up after their children (I think it is polite to clear your own table so others can use it by putting your dirty plates/cups on the cart obviously provided for that purpose).

I enjoy conceirge very much, but I'm not a fool with my money either - So, bargain hunter? You bet. I think it is foolish to pay out the nose for something of no value. Concierge is great, but it's value has a limit.

 

[deb305]

Sorry for my typo- thong/tong. Having a hard time understanding the mean-spirited reply post. Only reason for mentioning income is that their seemed to be a real disdain in the thread for people who couldn't afford the normal $400-$800 rate associated with concierge.
My point was DisneyWorld is a place to enjoy other families. One of the reasons we take the kids to WDW is we know that the shows, rides, parades etc will always have a positive human message. Frankly one of the reasons I go to this board was (at least until this thread) that the posters had respect for each other. Even when being critical of some aspect of WDW the posters seldom attacked other posters personally. Hopefully we can all return to civility.

 

[BCV23]

Deb...I wasn't trying to tease you. Your posts are very articulate and express my feelings very well. I wish I could do as well. I just thought it was funny that others were picking on your typo as their posts were littered with them. Heaven knows I have more than my share. I'm totally hunt and peck and not very good at that.

 

[madcoco]

Wow we all make mistakes spelling,grammar etc and Imo now made a big mistake starting this thread. It was an honest observation not meant to incite hostility.

 

[Disney-Kim]

I don't think having money equates with having manners. People learn to have good manners. We have stayed concierge quite a few times and I have not seen the really terrible behavior mentioned here but.... I have seen many many many rude people.
As another post mentioned people are ruder, messier, and could care less today than in the past. I see kids of all ages do the worst things and the parents just ignore it. It always make me think "I would never been able to do that with my mother around" or I think "I would never throw trash in the lake"...etc.

My Mom made a point when we were kids to make sure we were well mannered and it has stuck with me through my life.
It is embarassing to see some of the destructive and bad behaviors we see sometimes at WDW. sad.

ps....we have yet to pay under $300 per night for concierge at WDW with discounts. That is not cheap.

 

[gepetto]

Originally posted by Disney-Kim


ps....we have yet to pay under $300 per night for concierge at WDW with discounts. That is not cheap.

You are right. Even with the best discount, it is expensive. I'm sure that some of the people trying to "get their money's worth" are paying rack rate.

In any case, you need to put some clothes and shoes on when you go to the lounge. Burger King requires that much...even at breakfast time.

 

[daboss]

Our family stayed at AKL concierge recently. No problems noted. People are people. We come with different backgrounds, different experiences and different definitions of right and wrong. I am fairly well traveled and have seen behaviors that I felt were less than appropriate many times. I consider these the "funnys" from my trip. You know the good conversation pieces at morning break when I return to work. I am sure there must have been some instances when people who have watched my behaviors may have thought I too was inapropriate.

I think we should all play nice and try not to be too critical of others. I truly believe that we have ALL been laughed at and criticized by others due to differing oppinions of right and wrong. the people who were under dressed were probaly laughing at the rest of us for caring how we looked at the concierge lounge.

 

[BibbidyBobbidyBoo]

This thread is a riot.
But gives me some concern about ever staying concierge!!!!

I really think the CMs should be allowed to restrict the behavior there. Why is it that they can't do anything (except if things are being tossed over the rail or if a woman comes in there half naked)??? It just seems wierd to me that all this going on and the CMs say they can't do anything about it?

When (notice I didn't say if. LOL plan ahead they say...) we go concierge we will not be hoarding food but we'd probably go on a discount. I'm just not the type of person to turn down a discount- to me it would be like throwing money out the window going down the highway in the van!
I also have children... but they will be in serious trouble if they lick desserts. How gross!!!!!!!!!

(that comment alone makes me not want to stay concierge. If you come in there- how do you know that at some point before you arrived some child/other person touched and/or licked that food?!?? gross me out the door.. in my opinion CMs should be watching for that behavior and if they can't stop a guest from doing it- atleast remove the then-tainted food!!!)

 

[Belle5]

Bibbidy,
If a child licking a dessert and then putting it back bothers you then I suggest you stay away from all buffets. The behaviors witnessed at those are legendary on this board. Every few months there are reports on the DIS about gross happenings at buffets.

While we still visit the occasional buffet we try to be there right at opening so the food hasn't had much of a chance to be "licked" yet.

 

[BibbidyBobbidyBoo]

If a child licking a dessert and then putting it back bothers you then I suggest you stay away from all buffets.

That DOESN'T bother you? You say that like it shouldn't bother me or something.

But thanks for the tip. I hadn't thought of that.....

 

[dreamflight99]

Originally posted by gonga
A typo is a typo but Thongs are definately(SP?) underwear.

..."DEFINITELY" ....or SANDALS for your footsies!! (The better to run "making the thong snapping sound" in the Club Level lounge!!) LOL.

 

[dreamflight99]

Originally posted by Gillian
Just wanted to say that I can't wait for the Spring discounts to come out so I can stay in concierge & pile up the free food on my ice bucket tray while my kid runs aound without shoes and licks the desserts (if there's any left after I fill my tray). DH will be stockpiling alcoholic drinks, of course.

And Ducklite will recognize me by the lime green curlers in my hair, and my string bikini. DH will be wearing a "Bargain Hunter" tank top.

The whole family will be adored by everyone!

I'll be there too...with the white NOXEMA smeared all over my face and hunched shoulders (like the "Lorraine" character featured on MAD TV!), making the couching/hacking sounds as I peruse the food trays!! LOL...this is all too funny to discuss seriously! Sorry...ROTFL....

 

[#1MMFan]

I'm hoping to stay WL concierge in March (trying to arrange it in secret behind my mum's back). We have stayed at WL before but not concierge. This vacation is a birthday present for my mum and my sister and I are wanting to make it even more special.

I was shocked by some of the posts on this thread. I believe that manners are learnt irrespective of 'class'. I do get frustrated if I see others behaving badly and I think the management should put in place some measures to counteract this. For example, regarding the buffet items, having a CM standing at the buffet might intimidate kids enough for them to behave. Also, a sign asking parents to accompany their children to the buffet would *make* the children's behaviour a direct responsibility for the parents (not that it isn't already, tho' you sometimes wonder!).

As I say, I have yet to stay concierge so I may be stating things that already are the case, in which case I don't know what else to suggest.

Failing all this, I have been told that in life you can only control yourself, not others, so behave as you'd like others to behave.

#1MMFan

 

[grumpyandbashful]

Just caught this thread - what a range of experiences in concierge! We have stayed in concierge at AKL, Poly (DH and 2 DS's), Sugar Loaf at GF (myself and DD, unexpected free upgrade ), and at the HRH. All of these at a discount - otherwise cost would be prohibitive. I can assure you we are very well-mannered, even though we don't pay rack rate for ANY Disney resort room!! .
We have never witnessed any truly boorish behavior in concierge, although we have seen people in their concierge robes, which I think looks a little informal.
I was a little surprised that when my young DS went to the concierge lounge at the AKL barefoot to get a cookie in the afternoon, he was sent back to our room by the CMs to put shoes on. This really embarrassed him, as he is a shy, quiet kid!! I think a kid going to get a cookie with bare feet is less offensive than an adult in their bathrobe .
Anyway, I'm surprised the CMs would tolerate a man stretched out on a sofa barefoot, and not a nice kid walking in barefoot just to get a cookie!!

 

[tbear]

....my family and I will probably NEVER be able to stay at concierge(or is it consierge??
What I do find absolutely beyond me, as has been stated, the idea that a certain amount of income guarentee's civil and appropriate behavior...I beg to differ.
Certainly those who post things as"bargain hunters do this and that", must be well beyond the means of needing to pick up after themselves as well....I would guess that there must be appropriate serventry to do such meanial tasks???
It really shows how, when the truth shines through...many of the "haves', take themselves to be far better than the "have not's"...if the posters of such drivel are true to the words the type.
This is not meant as bashing, or being uncivil. It is only pointing out how uncivil, rude, and boorish, such statements are.

What I guess I am trying to state, is that if this is the type of "classy" person my family doesnt get to rub elbows with, THANK GOD!!!My wife, children, and even our friends both old and young are well off not to learn any behavior's like this...I couldn't stand to be engaged in conversation with someone who would choose to look down their nose at anyone else.
Another thing is how there is all of this talk of waste....well, let me tell you, that when your means do not justify a vacation of any sort until you have saved and saved, waste DOESNT happen...your making sure that every penny counts...and if that somehow makes all of those who have to stay at the cheapest of rooms inferior in those peoples eyes who can afford rack rates at concierge level...well, bring me to those people in the cheap rooms. I am sure of one thing with the people who are not so well off..I am sure of finding an open hand,a willing smile, and a sharing and caring additude...something that may shock those who are so better off.
What your pocket may hold is cold, hard cash.
What I find in your heart...may be cold as well.
I am sorry if any of this post offends, but, if it does...then you DO have some things in yourself to examine.
Just my honest opinion...now if you would kindly show me to the cheaper seats...I have friends there!!!!

 

[lizzie64]

Tbear,

Well said.

 

[Tess]

I just wanted to let everyone know (including those "food hoarding" types), if you need a tray at the Polynesian concierge lounge, just ask--they have them behind the counter. You needn't soil your ice bucket tray. . .besides, it's too small to carry all those great food items you WILL want to store in your room like squirrels before winter! Sometimes, *gasp* the trays (the orange McDonald's type) are right out in the open for the taking! Oh my. . .could it be the lounge staff is encouraging you to load up! I thought they were just placed there for the convenience of those who preferred to dine in their thong, with a bathrobe and no shoes on the balcony or the privacy of their room.

To the comment made before about breakfast, why is it acceptable to "load up" at this time and not at any other? Makes no sense to me--appetizers, desserts, cookies, are all food items placed for those who wish to indulge--maybe my fellow concierge residents require more of those items than I and it's certainly not my place to make the judgment. In point of fact, I've NEVER seen the food run out at the Polynesian, BC, or BWI. . .there is always waste. Someone might as well enjoy it rather than dispose of it.

Tolerance folks, tolerance. In the words of a famous Disney character, "If you can't say somethin' nice, don't say nothin' at all". I prefer to use the good manners my Mom taught me and simply worry about what I'm (and my children) eating and that I never take more than I can eat. I also MYOB unless my space is being disturbed.

I won't even go there about misbehaved children in the lounge--they aren't mine and I can't parent anyone else's. I will say, I've seen it all. . .just remember, it's not the kid's fault. . .they weren't born the devil incarnate!

Not proofed for typos or grammar.