Problem with Passholder link on WDW site?

[Hoosier]

I just purchased my first AP last month , but cannot get the link to work on the WDW website. Everytime I click on the link I get "Sorry, a system error has occurred. Please try again later" I have gotten this same error message for the last two weeks. Is anyone else having a problem? I certainly would like to access the site and take advantage of all the AP perks. Can you say AP rate?

 

[Mimas]

I just purchased my first AP last month , but cannot get the link to work on the WDW website. Everytime I click on the link I get "Sorry, a system error has occurred. Please try again later" I have gotten this same error message for the last two weeks. Is anyone else having a problem? I certainly would like to access the site and take advantage of all the AP perks. Can you say AP rate?

I've had this problem all day today, but I've never tried it before today so I don't know if the problem is my computer or not.

 

[Millermouseketeers]

I have had the same problem the past 2 weeks also!

 

[Hoosier]

Sorry that you guys have had problems too, but misery loves company I sent an e-mail to Disney, maybe they can tell us what the problem is. I'll let you know when they contact me.

 

[nanalisa]

Same thing for me too. I just kept trying and eventually got through.

 

[Deborah_Mary]

I had the same problem for a few days and when I finally asked my dh about it he cleared the cookies out of our computer and then it worked. Try doing that it might help!

Just a thought...

Deb*

 

[Hoosier]

Ok...I cleared out my cookies and I finally was able to get to the point where you enter your name and passholder ID#. Now, one of two things always happen. (1) I enter the information, click on submit and then I am taken directly back to the passholder sign in page (2) I enter the information, click on submit and then get an error message something to the effect of ....we are unable to process your request, please re-enter your information or try again later.

 

[nanalisa]

Hi Hoosier from a fellow Hoosier! I was having the same trouble with the passholder site one time I was putting in the wrong year and a couple times I put in the right info and it still didn't work. Eventually I did get it to go through. It may have something to do with all of us trying to enter at the same time! Mine worked fine at 1:00 am (don't you hate the new daylight savings time? I can't get used to it and stay up too late) Do you have the actual pass or a voucher? Are you putting the check mark on the correct form? I don't mean to imply that you are doing it wrong, just throwing out suggestions.

 

[Lives4Disney]

Add me to the frustrated list. I have been trying since yesterday afternoon and cannot get in. I tried my info, DH's info, son's info...I get the same message that they cannot process my request, check my info or try again later. Ugh!@!@!

They must be having problems because I was able to get in last week without any difficulty. I had checked the save my info on this computer box a long time ago and it just automatically used to come up for me until yesterday and now I cannot get in no matter what I try. From my end, their site seems to be running pretty slow, too.

Good luck!

Lives4Disney