Press 1 for English!

What's the problem?

I mean, I have a feeling I know, but it's hard to believe people still get tweaky when companies try to help those who don't have English down perfectly yet. So I refuse to believe that that is what is bugging you!
 

If you don't press anything, 95% of the time it will default to English. Yes, I am stubborn enough to refuse to choose :rolleyes1
 
Nothing grinds my gears like a thick accent on the phone when I am trying to figure out what is wrong with my account!!!!! I am already NOT HAPPY and then I get someone on the line who's English is weak and that makes me more NOT HAPPY!!! OP, I agree!:thumbsup2
 
:confused3 Is your dialing finger sore?
 
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Be kinder than necessary-everyone you meet is fighting some kind of battle!

Sound familiar OP?:rolleyes:
 
:confused3 Is your dialing finger sore?

I can't speak for the OP, but the one I stick in the air everytime I can't understand the person on the other end of the line AFTER I've pressed 1 does.:rolleyes1
 
I don't mind pressing 1 at all. I'm all about good customer service. The problem I have is after you press "1" and you can't understand the other person on the phone because their English is weak. I once asked where they were and they said India. I don't care but please...don't have 1 for English and then have someone that doesn't speak English very well. I'm not knocking Indian people so please don't take it that way.
 
Be kinder than necessary-everyone you meet is fighting some kind of battle!

Sound familiar OP?:rolleyes:

When did I say I was UNKIND to anyone about it. I was venting about a pet peeve ....

You are the one rolling the eyes ;)
 
When did I say I was UNKIND to anyone about it. I was venting about a pet peeve ....

You are the one rolling the eyes ;)

I have nothing extolling my kindness written in my signature.

I still don't understand your pet peeve. :confused3
 
Just move along then, why bother to open the thread :confused3

Because I didn't know what it contained when I opened it. I forgot to mouse over it before I clicked.

Once I got in, I was just appalled that someone would actually be offended just by the mere offering of services in another language than English.
 
If you don't press anything, 95% of the time it will default to English. Yes, I am stubborn enough to refuse to choose :rolleyes1

The place I was calling today If I didn't press a key it would tell me to call back later. :(
 
Once in a blue moon, I get an earful from some random crazy, who wants me to know that they're upset because our automated phone system asks them to press 1 for English. Seriously? All the problems in this world and that's what you choose to spend your time getting upset about? And you want to complain at me about it?

GET. OVER. IT.
 





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