Post all SW questions concerns, etc. here...

[EACarlson]

if it were me I would call SWA and ask if you can cancel . just in case the 24 hours might be 12am tonight

Too late to help this poster, but it used to be under the previous regime that they would cancel back to original form of payment until midnight Central Time the next day. That's why if you look back at the early pages of this thread, conventional wisdom was to wait two days before cancelling a flight you wanted as a flight credit. Delta operates similarly, you have until midnight Eastern Time before it's fully locked in. No idea if that's still the case with the PE group taking control.

 

[sandam1]

Can someone explain the difference between qualifying for pre-boarding versus extra time? I'm flying with my mom on Thursday. She has two knee replacements, a shoulder replacements and is recovering from a broken wrist. She moves slowly (and I'm probably going to need to help her with her bag), but she can walk. She is also a nervous flyer so it would definitely be significantly better if we sit together.

I tried looking at Southwest's website, but it is pretty vague on details.