I have a trip planned for Dec. 5-14 at the Portofino Bay Hotel. I'm excited, but since I've never stayed at a Universal resort, I feel lost.
If possible, I have a few questions that I need either answers or explanations to. I'd appreciate all the help I could get. Feel free to email me as well.
1. Does PBH have laundry facilities? I'm hoping that some have been added. I've never heard of ANY hotel NOT having laundry facilities. I saw the pics of the laundry facilities at HRH on another post, and there are only FOUR? So, that would mean that there are 4 washers/dryers for the thousands of people staying at HRH/PBH? I know RP has some too, but I would have to take a boat to City Walk, get off, grab another boat to RP --- JUST to do laundry?
2.We requested a bay view room with 2 queen beds. It seems as though most of the posts on this thread are all about Club rooms. Am I getting the 'runt' of the rooms?
3. For the bay view/2 queen bed rooms - are there ANY available with a window opening? (whether it's a window or a balcony)
4. I've read that people have gotten an Entertainment Rate. WHAT is this? HOW can I get it? The prices seem to be 1/2 of what I'm paying (224.00).
5. I've already booked through a
travel agency. They got me the 224.00 rate. Is there any way I can get a better rate?
6. Does this room have an iron/ironing board?
7. Basically - what are the differences between the east wing and the west wing? And what would I get with the 2 queen bed/bay view?
8. How much do they charge to empty a fridge? I heard that they charge you to empty the fridge if you don't want to use the stuff they have, and you want to use the fridge for your stuff.
9. I have a Loew's card. I haven't received it yet, but I expect it in the next month. I'm a little confused......you can only get the 'perks' on what type of reservation? I've read that on other types of reservations (Entertainment rate), you can't.
I'd really appreciate any help you can give me.
Thanks in advance!