Does Uber/Lyft pick up right at the front lobby or is there a designated area?
I can confirm that yes they do, they pick up right at the Porte CochereWell RPR, Sapphire and HRH all have those drivers drop off at the main lobby, so I would guess PB is the same.....
It usually took about 3 to 5 days before the change showed up.They emailed me the information and I filled it out and submitted it. On Saturday my charge card had a pending charge from the hotel for $1, but now it's not showing anything. How long does it normally take for the charge to go through? I did it on Saturday afternoon
Thanks, I guess I didn't do something right the first time because I got an e-mail on Wednesday saying I didn't sign all the forms. So I had to redo it. It worked this time and my card has been charged. Only 35 more days!It usually took about 3 to 5 days before the change showed up.
We’ve stayed in all three wings and love them all. The East wing is furthest from the club lounge. The West wing is closest to the boat dock. Villa wing is closest to the club lounge. We stayed in a villa wing room overlooking the beach pool on the top floor recently and loved it. It had a large balcony and was close to the lounge. I’ll see if I can find the room number.We arrive in 22 days and it'll be our first time staying here, is there an area we should request? We are booked in a deluxe queen club level room. My in-laws are traveling with us and have the same type of room so we'd like to be near them. I know the club level rooms are located throughout the resort. I prefer a higher floor in a quiet area. We don't mind walking a bit to get to places.
Anything else I need to know before we arrive?
That’s when the new Hagrids coaster opens, so yeah it might be a bit busy.We arrive on June 13th, have the two nights before booked into Sapphire falls. Himself dpsaid if we could bag a decent rate at portofino we should just stay there the entire time(he's not happy with the amount of hotel/villa changes on this holiday). Just been checking the last few days, and portofino is fully booked for June 12th! Or at least it's showing no availability at all!! Is that weird? Or normal? I'm jpquite happy as I want to stay in Sapphire falls
Thanks for reporting back........glad to here you had such a lovely trip, and such a nice touch with the balcony.....it is a beautiful hotel.......We just got back on Thursday from our stay at Portofino Bay. We booked a club level deluxe queen room. We were in room 2590 overlooking the villa pool. It was a little bit a hike to the lobby and club lounge, but it wasn't awful. We got lucky and got a balcony, I didn't request one so it was a nice surprise. The beds were super comfy. The layout of the resort was a little confusing at first, but once we figured it out we got around with ease. We will definitely stay here again. View attachment 407385View attachment 407386View attachment 407387View attachment 407388View attachment 407389View attachment 407390
No that's exactly what you should request. Call them and also upon check-in reiterate your request and say you're willing to wait if needed. I've stayed there several times and never been turned down. Good luck!We have a garden view room booked. (Regular, not club.) From looking at the map, it seems like the West Wing is closest to the boat dock - is there anything else I should request to ensure a short walk? We have several people in our group that need to conserve their feet for park walking.
Yes, thank you, I've seen this. However, as we don't know if we will even be offered to upgrade, it sort of feels like putting the cart before the horse. That is the issue. I don't want them spending time and possibly money making sure that my allergies are accommodated for, then not be offered club level at $100 a night.FAQ and quick access links sticky
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Info for dietary needs for the parks and hotels can be asked