I will be leaving 2 weeks from today!

I started packing last night and will have all 3 children packed by the end of the weekend.
I did email WDW about my concern with the queen bed situation. I didnt think it would get me far as I have made a few phone calls and I never get anywhere. I got a call back today and was at first told it was just a request. Then we got past that stage and she did say yes, at the time we booked it was stated 2 queen beds but she insists you are never guaranteed your bed size. I asked what if we were at CBR, which all rooms have queen beds (I think or most) would I not of gotten qn beds, her answer is you never know when they might need to take out a bed for some reason. I told her lets be more realistic. I was nice about it, but stated this is not an issue of them needing to take out a bed for reasons, it is the refurb not going as fastly as they anticipated. Long story short, she understand my reasoning behind why queen beds are so important (we have some health isssues and having the room in bed is really necessary) and said she still will not guarantee the beds, but will work closely with POR management to try to get us the room.
Im still not happy, its just what I expected. But, I will keep on a positive note and hope for the best. I think it is pretty lousy of them to not be willing to assist those of us who booked POR being "guaranteed" queen beds.
She did offer to look at other resorts for me and I explained with a family of 5, I would have to go deluxe and I am not going to take that price jump this close to the trip, had we known, we might of booked under a different discount and a different resort. I just cannot add that much more to our trip cost with all the trips I still have to make to the hospital 200 miles away with my 2 children in the next two weeks. Nor should we have to.
Anyways, good luck to those who are going to POR now and soon, I know there is several of us. Ill post many photos when I return. If there is anything in particular anyone wants to see, just let me know and Ide be happy to take a pict for you.