We have done both regular garden view rooms, samoa twice, aeorotora and niuie before it was changed to smoking only and you can look up my past nov./dec. review of Polynesian Concierge. We usually only book a garden view room and that was all that was left. We booked really late, like 3 weeks out. We are also never in the room that much. The concierge was definetely not worth the extra money to us. We had our 2 teen ds with us. They even said, we dont want to be with these rich people, we just want our regular room, go figure. Our room was on the lst floor but so far away from the lounge, we really dont even eat breakfast, more like a granola bar since we sleep in late and then spend most of our time in the parks. When we checked in the only thing they did was fix an adr mixup for us. We never got the chocolate postcards like everyone else said, our room had many problems upon checkin and maintenance was called. The staff was not very friendly, just an occasional aloha which was expected upon arriving in the bldg. The same staff had to pull double duty in the main bldg. with all the regular guests so how could they get to know the concierge guests. If you didnt get to the lounge by 5 pm it was like a long line and staking out a table at a counter service place. This is not a meal, just meant to be snacks. We dont drink alcohol so didnt take advantage of that. We did have the ds get some breakfast back to the room. They had to use the tray from our ice bucket. They did get a few sodas if we were around. Once we had the desserts. If you are celebrating a special occasion I guess the money would be worth it. Our view was not that good either. If you laid on the bed all you could see was a giant tree trunk. You had to go outside. I think our view was of another longhouse.
