It's not illegal to not hire someone because they can not properly do the job, and if excellent communication skills are a must (as they should be for any job that you need to speak with the public) than not hiring someone because they have sub-par communications skills is not illegal.
If received applications from prospective employees that are written in such poor English I can barely read them. There is no way I would hire that person, this job requires good written and verbal communication skills. Since we speak English and most all of our customers speak English our employees need to speak English.
If I worked in fast food and kept getting the orders wrong I wouldn't be shocked if I got fired. Why can't they fire someone for getting orders wrong, no matter what language they speak?
Won't get flamed by me. I totally agree. I'm all for the USA being a giant melting pot...I'm all for everyone working for a better life. But I also believe you need to speak the language. I would never go to another country to get a job and not speak the language.

That's one of the risks you get living in America. After all, our country does not have an official language, so it is illegal to not hire someone just because they don't speak it.
I personally think it would be a good thing if we had an official language.

Bolding mine. Since when????
Ugh!! ITA! It's become a problem at our local McDonald's. I swear, it takes twice as long to order as it used to, and most times it's wrong. DH and I always order the Southwestern salad with low-fat dressing. Half the time we get the wrong salad and/or the wrong dressing. We ask for milk with the Happy Meals, and they almost always hand us a soda cup anyway. Drives me nuts!!!! I am so sick of having to order like I'm talking to a two year old. There should be stricter language requirements for public-facing employees.

I never encountered that many non-English speakers my entire life in WV as I have here in 2 months. I guess I'll have to get used to it or learn Spanish. This is all new to me. lol
At least they're working and trying to make a living and not using language (or lack of skills) as a crutch while trying to squelch off the government! I give them loads of credit for coming to this country LEGALLY, trying to learn the language and supporting themselves.
This might be the only opportunity they have to practice their language. They may go home and have parents who don't know the language and can't practice on them.
Regardless, I find that people who come to us from other countries are grateful to be here and are often harder working than their teenage counterparts that work these fast food jobs.
I agree.At least they're working and trying to make a living and not using language (or lack of skills) as a crutch while trying to squelch off the government! I give them loads of credit for coming to this country LEGALLY, trying to learn the language and supporting themselves.
This might be the only opportunity they have to practice their language. They may go home and have parents who don't know the language and can't practice on them.
Regardless, I find that people who come to us from other countries are grateful to be here and are often harder working than their teenage counterparts that work these fast food jobs.

Don't ever call Delta or Apple. All of their switchboard operators are stationed in India.
It sounds mean, but there's a very heavy language barrier there.
I ordered my iMac from Apple and used their tech support and I got California...At least they're working and trying to make a living and not using language (or lack of skills) as a crutch while trying to squelch off the government! I give them loads of credit for coming to this country LEGALLY, trying to learn the language and supporting themselves.
This might be the only opportunity they have to practice their language. They may go home and have parents who don't know the language and can't practice on them.
Regardless, I find that people who come to us from other countries are grateful to be here and are often harder working than their teenage counterparts that work these fast food jobs.