Please pull ahead.

[luvmyfam444]

Running out of fries @ a ff restaurant is no different than going to the grocery store & them being out of bread or milk...

YOu just don't know how busy you can be -when you can go from one day to the next doubling or triplin' your sales... you can only have so much cooked at a time.

NOTE to self---tell dh to make sure there are old fries sitting available for these dis people that MUST have fries ready - even if its past the hold time---surely old fries are better than having to wait on fresh fries???

 

[Alice's Mom]

Yes the folks that work in fast food may be idiots in the minds of many people but until you have had to deal with situations like this.....well....it looks so much easier sitting in the drive thru!!!


QUOTE]


GREAT! it's SO nice to know I'm married to a fast food idiot!!! I sure was wondering ----

mum4jenn was not calling fast food workers idiots whatsoever, in that same post she explained why the f/f restaurant would be out of fries and how difficult the job truly is.

If I took your post wrong, I'm sorry, internet can be tricky to read sometimes.

I have never worked in fast food, but I do work in customer service so I can completely understand their need to "complete" the transaction. The restaurant wants to present the best customer service possible and please the higher ups with their numbers. If they have an average wait time and its exceeded and recorded it will be documented and used in determining the potential raise management and staff will receive. ETA: This is pure speculation based what I am required to do in my job, if I'm wrong oops.

 

[delilah]

Lunch rush in fast food can be very stressful. There were days when I would have 3 people call in sick(or their grandmother had died for the 5th time!!) and you have others trying to make sandwiches or cook on the grill or run the register AND trying to keep up with the fries. Also there were days when sales were so high there just was not enough room in the fryers to cook that many fries. Many days someone would walk in or drive up with 25-30 separate orders and would order them all separately so we had no way to know what they were going to order. And then there were the times when we would get several buses at one time....Once when I was fresh out of training (back in the day when Wendy's pattied their own ground beef and cleaned the tables off instead of the customer throwing their trash away) I had 8 buses and 12 vans pull up within minutes of each other......There is NO WAY to keep up with FRIES on a day like that!!!!!! Did we run out of fries??? YES!!! We ran out of tomatoes and lettuce and pattied meat. I was the only one old enough to use the patty machine so I had to leave the fry position to go patty meat and slice tomatoes and prep lettuce.

Yes the folks that work in fast food may be idiots in the minds of many people but until you have had to deal with situations like this.....well....it looks so much easier sitting in the drive thru!!!


So...it IS possible to NOT have fries ready at all times during a lunch period!!

Well, it's not quite like being the Night Chief and having two Code Blues within minutes of each other, one in the ICU, on the third floor, and the second on the eighth floor at 3am with skeleton staff, but, hey, I guess that might be stressful.

Now, the time my intern broke her water in the middle of a Code, now, that was interesting. My first thought was finding somebody else to do chest compression, the second was to get her to L&D, both of which are the Night Chief's responsibility.

 

[mum4jenn]

I don't think anyone here would DREAM of comparing the stress of working in fast food to the stress of being in the medical field. It is just that many people wear rose cloored glasses when it comes to the more "lower paid jobs"(gee I hope I did not offend with those words). Until everyone walks in their shoes it seems like the easiest thing in the world to do. EVERY job has some sort of stress...they are just different stresses.

And for the potato cakes at Arby's.....there is a VERY short hold time for potato cakes...they get soggy ,greasy and rubbery very quickly. You have to wait for them to be cooked each time because they want you to have a fresh crispy product. How upset would you be to take a bite and it tasted like something the cat dragged in????


And NO I was NOT calling the fast food people idiots. If you go back and read my statement it says something like "like people think they are". Yes standards with workers have relaxed quite a bit it seems(at least in south GA) but there are sorry employees everywhere as well as the lowest paid folks who truly take pride in their jobs.

 

[aprilgail2]

I had to read this whole thread to figrue out what the heck pulling ahead was...we eat out WAY to much at drive throughs and I have never been told to pull ahead, and I have never seen anyone pull away ahead of me without getting their food....is this something that happens all over or at just one certain mcdonalds, burger king, etc??

 

[MushyMushy]

I had to read this whole thread to figrue out what the heck pulling ahead was...we eat out WAY to much at drive throughs and I have never been told to pull ahead, and I have never seen anyone pull away ahead of me without getting their food....is this something that happens all over or at just one certain mcdonalds, burger king, etc??

I've only rarely seen it happen at our local McDonald's, and never at any of the other places.



And I just don't see what the problem is and why anyone would resist pulling up if they ask you to pull up! I can't even begin to imagine saying no and being so full of myself.

 

[dbogen]

We are asked to pull up often here, at McDonalds, BurgerKing and especially Duchess. Wendys is really the only one that I haven't been asked to pull up for. However everytime I go to Wendys with DH (maybe 3x a year) they are always out of baked potatoes. whf? they are a staple on the menu? Maybe that is why we don't go there often.

Deanna

 

[slo]

I also pull ahead - I actually never thought about it, I just do it

 

[luvmyfam444]

mum4jenn---

I know YOU weren't calling folks idiots--just stating what ***most***folks think...

What might shock folks the most is dh CHOSE his job (gasp!!!! ) and LOVES it!


QUOTE :Well, it's not quite like being the Night Chief and having two Code Blues within minutes of each other, one in the ICU, on the third floor, and the second on the eighth floor at 3am with skeleton staff, but, hey, I guess that might be stressful.

Now, the time my intern broke her water in the middle of a Code, now, that was interesting. My first thought was finding somebody else to do chest compression, the second was to get her to L&D, both of which are the Night Chief's responsibility.
And stress is stress no matter where it comes from----that statment is like saying a SAHM with a baby screaming their head off (colic) & other ones doing dangerous(toddlers climbing & such) things is NOT stress ------ Its ALL stress & its VERy stressful when you go thru those things.
It's just RIDICULOUS to try to comapre the stresses @ different jobs!

 

[jgmklmhem]

I would probably pull-up in the OP's instance but if the reason they are giving is true then basically they are asking you to lie for them so their stats look better. Now if my order was special then I can see it, but if they just didn't have fries ready (meaning their fault) then the stats are now skewed by me pulling up when in all actuality my wait should have been recorded.

 

[jgmklmhem]

mum4jenn---

I know YOU weren't calling folks idiots--just stating what ***most***folks think...

What might shock folks the most is dh CHOSE his job (gasp!!!! ) and LOVES it!


QUOTE :Well, it's not quite like being the Night Chief and having two Code Blues within minutes of each other, one in the ICU, on the third floor, and the second on the eighth floor at 3am with skeleton staff, but, hey, I guess that might be stressful.

Now, the time my intern broke her water in the middle of a Code, now, that was interesting. My first thought was finding somebody else to do chest compression, the second was to get her to L&D, both of which are the Night Chief's responsibility.
And stress is stress no matter where it comes from----that statment is like saying a SAHM with a baby screaming their head off (colic) & other ones doing dangerous(toddlers climbing & such) things is NOT stress ------ Its ALL stress & its VERy stressful when you go thru those things.
It's just RIDICULOUS to try to comapre the stresses @ different jobs!

Stress may all be very well stress, but the fact someone could die as the result of your job versus not getting an order right are two completely different levels of stress.

 

[DisneyAddict_M]

Pretty much the only fast food I eat is Wendy's and I have been asked to pull ahead several times. Most recently, it was late at night when there was no behind me. I pulled ahead like they asked and had to wait 5-10 minutes for my food. No one else even went through the drive-thru in that time period. It was odd.

 

[mum4jenn]

We are asked to pull up often here, at McDonalds, BurgerKing and especially Duchess. Wendys is really the only one that I haven't been asked to pull up for. However everytime I go to Wendys with DH (maybe 3x a year) they are always out of baked potatoes. whf? they are a staple on the menu? Maybe that is why we don't go there often.

Deanna

Potatoes take one hour to bake so if all of a sudden several people order the baked potato(which is impossible to forcast) it is possible to run out. That used to be the hardest thing to project....they can only be held for a total of 2 hours so were either throwing away unsold potatoes or getting a rush and running out. Ideally there should be some coming out of the oven every 30-45 minutes but even then you just never know the best amount to bake. Wendy's does not use microwaves so the potatoes can not just be produced at the snap of the fingers.

 

[babiesX2]

hey give her a full 5 for that

For real! The poor woman risked her life in a busy intersection all to get some change for the registers so her loving son could fulfill Burger King's mission: selling more Whoppers!

 

[Lisa loves Pooh]

Would this make the person who refused to pull forward feel like a big jerk? What would they do? I'm dying to hear some of their reactions!


Dh worked at Burger King in high school. He freaks out on me if I try to give a complicated order at the drive thru. I don't do it anymore because he explained why (it holds up the line and defeats the purpose of the drive thru window). His funniest story is about a person who gave this really complicated order for multiple Whoppers at the drive thru. It made him so nervous trying to get it right that he forgot to put the meat patties on!

But isn't BK "Your way right away"?

Where in the slogan did it say "except the drive thru"?

 

[Lisa loves Pooh]

Stress may all be very well stress, but the fact someone could die as the result of your job versus not getting an order right are two completely different levels of stress.

Is it really fair to come on a thread that is NOT about the medical field and then say well this is much worse--so neener neener neener?

You do realize that is what you are doing.

Heck you could have said "Well it isn't rocket science." And it would have had the same affect.


Of course there will always be something worse that whatever it is you may be doing---but to rub peoples noses in it.

 

[luvmyfam444]

Is it really fair to come on a thread that is NOT about the medical field and then say well this is much worse--so neener neener neener?

You do realize that is what you are doing.

Heck you could have said "Well it isn't rocket science." And it would have had the same affect.


Of course there will always be something worse that whatever it is you may be doing---but to rub peoples noses in it.

Thanks for this post....Glad to see someone else stand up for us "lowly" non- doctor folks that have NO stress 'cause we don't deal w/saving peoples lives...

 

[agnes!]

I have a local old fashioned ice cream shop, soda fountain, burger joint, etc. It's a real treasure. They serve a billion things from fried okra to chili dogs to maple walnut milkshakes to full banana splits in the drive through. They have a little sign that says "making food fresh takes time and effort, we appreciate your patience." They have little numbered parking spaces that they direct people to - this all makes sense.

Can I come visit? yummmmmmmmm

agnes!

 

[Squirlz]

I was at a McDs once and was directed to pull ahead after paying for my order. After about 10 minutes of waiting I walked in to see what was the holdup. Turns out they had completely lost my order! I told them just give me my money back and I had to tell them what I had ordered. I was so tempted to say "lessee...I ordered 35 double 1/4 pounders, with cheese, 28 biggie fries, and a small Diet Coke."

 

[babiesX2]

Thanks for this post....Glad to see someone else stand up for us "lowly" non- doctor folks that have NO stress 'cause we don't deal w/saving peoples lives...