I had such a nice reply all entered and turns out I was not logged in so all that was LOST!!!!
Anyway....most fast food restaurants have a metal detector at the window that records the time it takes for the complete transaction. They get inspections by their managers and supervisors and the window service time is a big factor in their score.
I used to be a manager at Wendy's and the service time in the 80's was 30 seconds from pull up to drive off and when some people place multiple orders or things like no salt fries then that really makes the average time go through the roof. The original concept for the drive-thru was for speedy service for those that had simple(get-in-and-get-out) types of orders. Things like no salt fries or like at MD's no yucky onion were not intended for the drive thru.Of course then there are also the ones that sit at the window and pass out all the food,straws,condiments etc. while there is a line of folks that need their food!! LOL!!!
The way I used to do things was that if it was OUR fault I did not ask the customer to pull ahead but if it was a delay because of a special request then I would ask them to pull forward. Many times customers refused to pull ahead and if there were cars behind them that had small orders the cashier would go outside and collect money and deliver food to the poor souls having to wait behind the person that refused to pull ahead.
I myself usually pull forward if asked but I also do not make multiple orders or special requests. If we by some chance lose our sanity and go to McD's then I will go inside because I do not want those nasty onions on my sandwich and I know it takes a long time to do that!!
Anyway....most fast food restaurants have a metal detector at the window that records the time it takes for the complete transaction. They get inspections by their managers and supervisors and the window service time is a big factor in their score.
I used to be a manager at Wendy's and the service time in the 80's was 30 seconds from pull up to drive off and when some people place multiple orders or things like no salt fries then that really makes the average time go through the roof. The original concept for the drive-thru was for speedy service for those that had simple(get-in-and-get-out) types of orders. Things like no salt fries or like at MD's no yucky onion were not intended for the drive thru.Of course then there are also the ones that sit at the window and pass out all the food,straws,condiments etc. while there is a line of folks that need their food!! LOL!!!
The way I used to do things was that if it was OUR fault I did not ask the customer to pull ahead but if it was a delay because of a special request then I would ask them to pull forward. Many times customers refused to pull ahead and if there were cars behind them that had small orders the cashier would go outside and collect money and deliver food to the poor souls having to wait behind the person that refused to pull ahead.
I myself usually pull forward if asked but I also do not make multiple orders or special requests. If we by some chance lose our sanity and go to McD's then I will go inside because I do not want those nasty onions on my sandwich and I know it takes a long time to do that!!
What would they do? I'm dying to hear some of their reactions!
the red hat is coming 
for a bunch of teens, it was pretty embarassing and sooo NOT COOL!
I've never worked fast food so I may be wrong. 
He said she only deserved a 4 because BK's function was to serve burgers and she didn't know how to do that. Her job was keeping the dining room clean and tidy. 
to get change for the registers. Dh said he felt bad and that if he had known that he would have given her a 4.5! 
