PIT Booking Experiences

[PoppyJ]

I can't even get on hold. It just keeps telling me all advisors are busy, call back later...

 

[MerlinandtheMouse]

You were much faster than me then!

I never remember my member ID so I panicked and it skipped that part for me so maybe it saved a couple mins? I’ll have to have them verify and do all that on the call though so I’ll be wasting some time there.

Also anyone nervous that you’ll accidentally hang up?

 

[kungaloosh22]

I can't even get on hold. It just keeps telling me all advisors are busy, call back later...

Sigh, same.

 

[PoppyJ]

Will we be able to book through chat?

 

[abetts20]

I got into the queue immediately (I thought) and was just told more than 2 hours. Yikes.

 

[ClarksDad]

I can't even get on hold. It just keeps telling me all advisors are busy, call back later...

Wow, I'm on hold too. Didnt get a wait time. I'm hoping there's not a system issue. what happens then? Go to the back of the line? Anyone think about trying their guide instead?

Edit: just got more than 20 minutes

 

[macman123]

I’m a Poly owner, but didn’t get new points. I can’t book online either

 

[meekey7197]

I was Just told 2 hours

 

[JackosinDIS]

On hold… message say ‘in excess of 60 minutes’ awesome

 

[Noodlez]

I never remember my member ID so I panicked and it skipped that part for me so maybe it saved a couple mins? I’ll have to have them verify and do all that on the call though so I’ll be wasting some time there.

Also anyone nervous that you’ll accidentally hang up?

Whenever the music start to 'crackle' I'm convinced the call will drop!

 

[Disney.dad]

Why does the stress kinda feel lIke Moonlight Magic but worse. Called in immediately and was told wait time in excess of 30 minutes. EDIT, was just updated and told more than 45 minutes.

 

[MerlinandtheMouse]

I’m a Poly owner, but didn’t get new points. I can’t book online either

You can still call in and book today with existing points, but those who bought new points have potential access to undeclared developer inventory which, if true, gives them a slightly better chance to get their rooms.

 

[Tianamama]

So they resolved the issue. I got a theme park studio for 3 nights in early January. The advisor says they have 700 calls in cue!

 

[NicoleBold]

I had a message saying if you were calling about a reservation past the next 7 days to call later, and I stupidly hung up... now I can't even get through, it just ends my call. The thing is, if I don't get my reservations, I am canceling/modifying my contract. I didn't really need this many points this soon.

 

[MerlinandtheMouse]

So they resolved the issue. I got a theme park studio for 3 nights in early January. The advisor says they have 700 calls in cue!

Wooo congrats! Glad they resolved quickly!

 

[act1980]

After being on hold almost 20 minutes it's only now that an automated voice just told me wait time is more than 2 hours

 

[abiksr]

I was Just told 2 hours

same been on hold for 20 minutes now and was told 2 hour, lol

 

[kungaloosh22]

I had a message saying if you were calling about a reservation past the next 7 days to call later, and I stupidly hung up... now I can't even get through, it just ends my call. The thing is, if I don't get my reservations, I am canceling/modifying my contract. I didn't really need this many points this soon.

Same. So frustrating!

 

[maui22]

So they resolved the issue. I got a theme park studio for 3 nights in early January. The advisor says they have 700 calls in cue!

Congratulations!!!!

 

[Lorana]

I have been trying unsuccessfully even to get on hold since 9am. I keep calling, but I keep getting messages telling me it's too busy and to call back later and it hangs up on me.