I am so frustrated by the disconnect between
DCL and ABD. We are eight weeks out from our sailing and do not know what the ABD excursion will be in Palermo. I know that the port changed in February, but I would think two months time is enough to plan the excursion. I am spending over $16K for my family to do the ABD add-on and have not received any printed information about what to expect, what all is included, etc from either DCL or ABD. I ask you all, is this disconnect an indication of what I should expect form this experience? I hope not!! THis is a lifetime trip for my family and want it to be very special.
There is *DEFINITELY* a disconnect between DCL and ABD. From what I have seen, I would say that the disconnect is really DCL's fault, not ABD's. I agree, the communication is horrid, but it's totally out of ABD's hands, they
have to defer on that to DCL, who is "running the show". All the communication has to go through DCL.
HOWEVER, once you are on the ship, it's ABD and the Adventure Guides who are running things, and I can totally tell you that you will be in FABULOUS hands once you are being served by the Adventure Guides. They are AMAZING. I don't know if Tina & Robyn will be doing the add-ons again this year, but I know there was really fierce competition as to which Guides got to do the add-ons. We got some of the best of the best. And when you're talking about ABD Adventure Guides, that's really saying a lot!
It really will be well worth it, and the vacation of a lifetime. It *will* be special, because the Adventure Guides make it that way. I understand your frustration over the lack of info, but I'm sure that whatever they come up with for Palermo will be great. None of the excursions we did on last year's Med add-on was a disappointment. A few varied a bit from what I expected, but they were all wonderful experiences.
If you haven't read my Trip Report for last year's Med add-on yet (link in my Signature) please do. I think it will give you a feel for what the trip will be like.
Also, it takes them a LONG time to set up the excursions for the ABDs. They thoroughly research & check out the locations & local providers, and do several "test runs" of the trips. I'm not surprised it's taking them this long to get it right. It *was* rather short notice for them. But I still understand your frustration!
You *should* be getting more information about 45 days before the cruise.
Sayhello