DFi has moved a lot in the last few years (since meeting me!). When we met he was down south, then he moved up to Ontario (Canada). I helped him move, and that time we did it with a U-Haul and moved everything ourselves. Quite an experience!
Then he moved again, this time basically halfway across the country. But this time his work paid for the move, so we had movers do it. The drive was easier, but what a pain dealing with the moving company! Because it was (for some reason) going to take them longer to deliver the stuff then for us to drive, we took a few days beforehand and flew down to LA (gotta get the
Disneyland visit in!). DFi checked in for messages at a stopover on our way back and lo and behold if there wasn't a message from the movers saying they weren't able to deliver his stuff on Friday as promised, it would be more like Tuesday or Wednesday as the local office there was overbooked. The stuff was actually in the city, but they had no one to deliver it!
After a few phone calls back and forth we finally got things resolved. We made it clear to them that they were in breach of contract and that they would be responsible for any expenses incurred as a result including hotel & food, and clothing if need be since he was supposed to start in at work on the Monday. They miraculously found a crew able to deliver the stuff only 1 day late, and did indeed cover the additional expenses.
Lesson learned: The U-Haul wasn't in the best of shape and it was a pain to drive around with, but at least we knew where the stuff was!