Tonight an IS asked TWICE where the Winter Olympics are and both Guides told them that it is not the Winter Olympics right not it is the Summer Olympics in Beijing - REALLY? Like the IS didn't know that - why would you not answer the winter olympics will be in Vancouver?AAAAAGH! it drives me NUTS when a guide doesn't even try! i got a question wanting pics of a company's charter buses, so i went to the previous guide's source site (she'd given name and phone number) so that i could give the IS the website addy (since i obviously can't send pics) and it sent me to the CHACHA PAGE!! GRRRRRRRRRRRR! all i could do was tell the IS that i don't have the technology to send pics and the bus company had no website (i looked it up and it didn't) but that they could call the phone number to get bus info. i know that sounds lame, but what can you do when the previous guide leaves you hanging? at least the phone number she gave was correct...
How do you report stuff like that?
On the plus side - I made Top Guide this week! I wasn't making a concerted effort like I have this week so that gives me hope for the 20 cent top guide next week!! I am less worried about the pay cut now.