May I ask why you won't use them. We are going in the morning to get ours done.
They just don't know what they are doing there. They are mostly seasonal hire civilians that only have a one/two week tax course for training. There are a lot of mistakes. My hubby was JAG and was constantly fixing the problems, for months. One time, they were still resubmitting taxes well into June.
Some places may be better than others, but the two that we've been at/worked at were terrible. They file once a week, but sometimes are so backed up that it takes a few weeks, and we don't own our house, etc, so its quicker and so much easier to file ourselves.
I just logged on to military one source, and efiled our taxes, with two states, in a half an hour. I will have my refund back before they would have even been filed if I had an appt tomorrow. (at this post anyway)
Also, most tax places on post cannot efile your states, so you'll have to mail those out. We can efile them online with our federal and we get our return quicker.
make sure they do your states correctly - those always seemed to be the problem ones (each state has different qualifications)
I hope I'm not scaring you! I'm sure it will be quick and painless and it will go smooth. Easy peasy. We've just had bad experiences and we know enough to do them ourselves.
On another note, filing online was sooo simple! Military one source uses the H/R Block program, it was easier than turbo tax and completely FREE! I was done so quickly, I double checked them just in case. All was correct!
Disney, here we come!