Online Check In - Anyone else with problems?

[js]

Hi.

I have tried IE, FF, Chrome and my iPhone the last few hours to check in for our September 4 stay at GFVs, and keep getting an error message.

Has anyone else tried to check in online today and been unsuccessful too?

Thank you.

 

[CarolMN]

Have you tried clearing cache & cookies, and restarting your device(s)?

 

[js]

Have you tried clearing cache & cookies, and restarting your device(s)?

I just tried on my iPad and cannot check in. I use the computer every day at work, and have no idea how to clear cache and cookies. Ill google it tomorrow at work and do it but I wonder if there is an actual problem since I couldnt do on my iPad either. What a pain!

Thanks.

 

[dbogen]

I had a problem last year, it turned out to be the CC on file had the wrong expiration date. Once that was fixed I was able to check in.

 

[Travel60]

DVC computer programs are usually terrible. Seems like Disney could hire some college interns to write a better program.

 

[js]

I had a problem last year, it turned out to be the CC on file had the wrong expiration date. Once that was fixed I was able to check in.

Thanks. I don't even get that far.

DVC computer programs are usually terrible. Seems like Disney could hire some college interns to write a better program.

Yes, I agree. Wonder if it is from when all the Disney IT people were let go and had to "train" the new people. I wouldn't have done a fabulous job of training someone that was taking my job either if I was let go and then had to train the new person.

 

[js]

Just tried again. Still getting Goofy on my work computer and ipad. gggrrrr
Says online check in service is currently not available when I do on my phone.

googling how to clear Cache and Cookies now.

 

[js]

I cleaned out Cache and Cookies still an error.
Just bad.

Trying to call DVC line and getting busy signal.

 

[js]

Just an update:
Had to call MS and have them fix whatever was wrong in the reservation? They had to take off line and put back online.
All done. Now I will go to TP and request my area.

 

[it's kelly]

I’m having issues with the online check in. After chatting with a CM on MDE I was told to delete and re-download the app. Hoping that helps.