Onboard Credit Spending Question

[XSeabiscuitX]

So I vaguely remember someone telling me onboard credit can only be spent by the first person on a stateroom, but of course now I can't find where I read that and I have tried searching for it.

Can anyone confirm this? We have a very large party because it's a wedding, and while this won't be a problem for some of the cabins, we have five solo travelers in one room, and four in another. I'm trying to figure out the best way to handle this so we have a plan before we get on the ship so the head people on each room aren't stuck dealing with it.

The only solution I can come up with right now, do the folios give you staterooms broken down by who charged it? Even if the charges are going all to the same card? Because I could just load extra money on there, have everyone charge it to my card, and then have people settle up after the cruise. It sounds like a nightmare but it could work. Someone please tell me a better idea.

 

[Marc D]

Folios are broken down by guest, including all things charged, excursions and gratuities. You can setup different payement methods for each one online, at check-in or at guests services.

I’m not sure about OBC allocation, but I think I read here that OBC is applied to the main guest on the reservation.

 

[Cruise Diva]

I believe the onboard credit is allocated to the cabin.

 

[NAB]

I believe the onboard credit is allocated to the cabin.

I believe this is right, you can only have one card be charged to the room too. We wanted to give the kids there own credits but you couldn’t do that.
Maybe this is just if we used the same card not sure.
The statement does break down by who ever uses the KTTW card. So the on board credit will just come off the whole statement of the cabin.

 

[Maggie'sMom]

OBC is assigned to the cabin as a whole and is applied to charges made to the onboard account without regard to who incurred the charges.

 

[XSeabiscuitX]

Thank you all!

 

[FigmentSpark]

OBC is assigned to the cabin as a whole and is applied to charges made to the onboard account without regard to who incurred the charges.

That's not what I heard, either. My understanding is that it would go to the lead guest. That said, we had a port taxes credit and they allocated it to what they thought was the 'first credit card used' on the account. Well, it wasn't and they put all the credits to one card, not per person, which really was annoying. In our case, I had to go to another person for that cash back or else just forget about it. They don't look at who is paying for which bed on the ship.

First, you can have a separate card for every guest. Second, yes, once on board, everything is broken out by who charged it.

By the way, what kind of OBC are we talking? A TA OBC? A placeholder OBC? Money you've added to the account?

 

[XSeabiscuitX]

That's not what I heard, either. My understanding is that it would go to the lead guest. That said, we had a port taxes credit and they allocated it to what they thought was the 'first credit card used' on the account. Well, it wasn't and they put all the credits to one card, not per person, which really was annoying. In our case, I had to go to another person for that cash back or else just forget about it. They don't look at who is paying for which bed on the ship.

First, you can have a separate card for every guest. Second, yes, once on board, everything is broken out by who charged it.

By the way, what kind of OBC are we talking? A TA OBC? A placeholder OBC? Money you've added to the account?

I guess it's a TA? It's from a third party travel website.

 

[jenmsmith]

My experience is that yes, the charges are allocated to whichever guest used the KTTW card to charge as well as tips allocated to each guest. Therefore, it’s easy to see the amount each person has charged. It’s also been my experience that the OBC is credited to the lead guest in each cabin. The folio, at least, does show the credit.

 

[PrincessShmoo]

I've always been told that OBC is assigned to the lead name on a room. The bill at the end of the cruise is broken out by guest name/KTTW card.

Each KTTW card can have it's own method of payment. So, guest A can have a credit card attached, while guest B has a cash payment account.

 

[XSeabiscuitX]

Alright, follow up question. If I did the bookings for three different rooms and did the check ins, can I walk up to guest services and get their folio or does it have to be someone in the room?

 

[clten]

Alright, follow up question. If I did the bookings for three different rooms and did the check ins, can I walk up to guest services and get their folio or does it have to be someone in the room?

I have traveled with my niece and her husband. We paid for their trip but I don't think it mattered - don't think that level of detail is highlighted in the information Guest Services looks at. I have gone to put a credit on their account and been given their complete folio. I think it was wrong for Guest Services to do that but just letting you know that they have done it. It may have been because I added financially to their account so I'm hoping that if I just walked up they wouldn't give me their information even though our rooms were linked.

And as to the pp who indicated that you couldn't have separate accounts in a cabin - that is true if the other individuals are minors, an adult has to take financial responsibility. So this is a different situation, all adults can have a separate payment method; the folios are broken out by person so you can see who charged what. A DCL credit is linked to the lead guest in the room. If a travel agent gives a credit, it is done based on how they buy the credit. If they buy one for the stateroom, it will go on the lead (first listed) guest just like the DCL credit. This is the easiest method and how most travel agents do it. However, they can split it and buy it for each individual (Example, 4 people in the room with $200 credit, they buy a $50 credit for each of the 4 people in the cabin.)