On board credits that can now be purchased, is there stipulation with them?

[otten]

I believe that if anyone paid for the credits (yourself, a friend or a TA) then they are refundable if not used. If the credits were a promotional item through Disney (such as the soon to be obsolete OBB credit) then they are not refundable because no one paid for them.

 

[PrincessShmoo]

I think the only “non-refundable” OBC is that received directly from DCL or maybe TAs. If you don’t use all the credited from Aunt Susie, it will be refunded to her method of payment. I do not believe they will give it to you, though, if purchased by someone else.

Enjoy your cruise!

Typically, at least on other cruise lines, any OBC that's given through the cruise line (like what used to be available on onboard bookings) was non-refundable. Any other OBC (from TA, purchased as gifts, personally purchasing it) is refundable.

 

[bumbershoot]

I am thinking that there is nothing more than what the mouse would love more is for someone to not spend their total and it not get returned

Fish. I’m cynical and realistic about Disney, but even I don’t go that far.

We’ll wait. I bet they’d like that, but they do have to answer to things like laws etc.

 

[SL6827]

Fish. I’m cynical and realistic about Disney, but even I don’t go that far.

We’ll wait. I bet they’d like that, but they do have to answer to things like laws etc.

Ya, maybe I am wrong, and would hoping to be proved such. But haven't found any info to prove either way. Surely someone will here soon.

 

[SL6827]

Typically, at least on other cruise lines, any OBC that's given through the cruise line (like what used to be available on onboard bookings) was non-refundable. Any other OBC (from TA, purchased as gifts, personally purchasing it) is refundable.

Hopefully this will be the case.

 

[Maggie'sMom]

Ya, maybe I am wrong, and would hoping to be proved such. But haven't found any info to prove either way. Surely someone will here soon.

Except that multiple people have already posted on this thread their experiences at getting unused OBC refunded, including it being refunded to the person purchasing the OBC who wasn't the cruiser. I don't understand why you are still doubting this.

I've put money on my account for years, have always gotten refunds when we didn't use it all. We have a cruise coming up, I just put some money our account last week, using a gift card. The cm helping me told me to keep the card in case I got a refund. Hope that helps.

The amount of the credit that isn't used will be returned to the person/card that made the payment. My parents gave my husband and I some onboard credit for our anniversary one year, and we did not use it all, they recieved refund of the difference abourt 2 weeks later.

Had a similar experience. We put credits onto my niece's account based on activities that were planned. Then the cruise went from FL/Bahamas to Canada and there were no planned excursions through DCL (bye bye cabana!). So the extra amount that had been put on account prior to sailing (this is not a "new" thing, you and others have always been able to gift onboard credits to yourself or others) was refunded afterward (we had even prepaid gratuities so there was no charge to the onboard account for those). It turned out to be a few hundred dollars and we got the refund pretty promptly.

So no, this isn't a scam DCL is trying to pull to get extra revenue. This isn't even a DCL thing, you can gift onboard credits with most cruise lines.

 

[SL6827]

Except that multiple people have already posted on this thread their experiences at getting unused OBC refunded, including it being refunded to the person purchasing the OBC who wasn't the cruiser. I don't understand why you are still doubting this.

Ok, I must have missed that post then. I was thinking since it was a brand new "gift" you could buy through Disney it might be different, but it sounds like they might be doing the right thing then. I just hadn't read those post, been offline for a bit now.

 

[Maggie'sMom]

Ok, I must have missed that post then. I was thinking since it was a brand new "gift" you could buy through Disney it might be different, but it sounds like they might be doing the right thing then. I just hadn't read those post, been offline for a bit now.

I think you need to go back and read through the responses here. First, multiple responses have told you it is not a brand new "gift" being offered. This has been an existing option for a considerable length of time, possibly from the inception of DCL. I just can't confirm that since I didn't start sailing DCL until about 5 years ago. I can confirm from personal experience it was an option 5 years ago The only change is you can now do it online rather than calling or faxing an order form, but that's a change that applies to all the onboard gifts and amenities that can be purchased, not just the OBC. And you quoted one of the posts that confirmed that unused OBC would be refunded to method used to purchase it so I don't know how you could have missed the "proof" you were requesting.

 

[ahain]

Right, they will refund your money you put down. But I have a feeling that if Aunt Susie were to surprise you with a $500 on on board credit and you spent $494 of it, the $6 that was left would go back to the mouse. Not sure how anyone could not spend all of their credit, but I feel like Disney is really hoping some might not. Thus the new creation of selling of on board credits.

If you have to log into your account to "purchase credit," how would Aunt Suzie gain access? I can't imagine this happens very often.

I'm 100% confident that any purchased OBC is completely refundable to the original method of payment (even Aunt Suzie's credit card)

 

[hrhdhd]

You could just pay your tab at the end of the cruise. Easy peasy.