ilovevacation
DIS Veteran
- Joined
- Sep 7, 2012
- Messages
- 571
Anyone have experience using Tony and needing car seats? We will have a newborn and a toddler. We don't plan on bringing our car seats since it is such a pain and we aren't renting a car
When we used Tony’s service in January, we texted our driver when we landed and again when we had our luggage, and he met us outside baggage claim. I believe I’ve read of others this year who were met at baggage claim, so I would email Tony and ask.do they meet you at baggage claim or do you need to text them to let them know you’re ready after you’ve gotten them
Not a newborn, but we did have 2 toddlers and he had 2 seats for us which was nice. I had the same concerns about mears and the smaller vans and no car seats. When we used him, I didn't see a backwards facing seat in the van. There was another forward facing that we didn't use or need.Anyone have experience using Tony and needing car seats? We will have a newborn and a toddler. We don't plan on bringing our car seats since it is such a pain and we aren't renting a car
Oh so sorry! It’s gotta be hard with the toddler. Let us know what happens.Been waiting now longer than we would have with mears. Two year old is screaming. Never using this service again.
Goodness I hope this all worked out for you. Did you confirm a day or two in advance? I have done that two times we used him and he got right back to me. That was through text. If he is driving he won't answer a call/text, but should respond when he is no longer driving.Scheduled a car with Tony and at the mco airport now and have not heard from a driver? Suggestions? I’ve tried calling and emailing him
We have used Tony's service twice. June 2021 and March 2022. Both times I was given contact info for our driver and asked to text when we got our luggage, so they could drive up to the pickup area. Never had a sign with our name on it.Most times I will get a text on the day I am arriving from Tony or the assigned driver, letting me know they will see me at the luggage carousel
But since I am a repeat customer, just assumed when I am at the luggage carousel pick up section , I will see a sign held up with my last name on it.
In another thread, people are reporting recent bad experiences with Tiffany Towncar.We ended up waiting by baggage claim for over an hour. I emailed Tony to confirm a few days in advance. The day we arrived I heard absolutely nothing. After waiting with our bags for 30 mins and no word I emailed Tony. After I got no response, I called and left a voice. Still after receiving no response a bit later I called again and he answered. He said someone would be there soon to get us. We probably waited another 30 mins after that. The driver who picked us up said they were very busy. I wont pay the premium again after this experience. I’m pretty sure I would’ve been on a mears bus faster. Our two year old was absolutely melting down from a day so waiting there for an hour or more was very unpleasant. Not wanting to wait w a toddler was a reason I paid the extra and went with Tony. It was extremely disappointing.
Yikes! I dont' like hearing that! I'm very sorry you had that experience!We ended up waiting by baggage claim for over an hour. I emailed Tony to confirm a few days in advance. The day we arrived I heard absolutely nothing. After waiting with our bags for 30 mins and no word I emailed Tony. After I got no response, I called and left a voice. Still after receiving no response a bit later I called again and he answered. He said someone would be there soon to get us. We probably waited another 30 mins after that. The driver who picked us up said they were very busy. I wont pay the premium again after this experience. I’m pretty sure I would’ve been on a mears bus faster. Our two year old was absolutely melting down from a day so waiting there for an hour or more was very unpleasant. Not wanting to wait w a toddler was a reason I paid the extra and went with Tony. It was extremely disappointing.
I emailed Tony to get the details on our car for our flight back home tomorrow but no response. How/when does he usually get ahold of you to confirm your return flight? Getting nervous again.