oh my-need tech help

[KarenB]

We had a quick power outage last night. Today when DH tried to start our PC, this is what he found:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose last known good configuration to revert the most recent settings that work. If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you aren't sure what caused the problem choose start Windows normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (Your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

I tried all of the options and all of them bring me to the same screen after it attempts to startup. Any ideas?? I am on my laptop now and it is working fine, so is my DSs Mac.

*sigh* Thanks,
Karen

 

[roberrl187]

 

[hiwaygal]

According to DH...

somehow or another one of loading files for windows (ntloader.exe) got corrupted or something (moved, scrambled, over-written) and Windows can't find it anymore.

check to see if your original Windows CD has a repair feature on it...if it does, it will automatically fix the load sequence.

Hope that helps!!

 

[KarenB]

hiwaygal- DS 17 is going to give that a try. (I think) or we will wait until DH gets home. Thanks!