**Official** Star Wars at DHS, Galactic Spectacular Dessert Party/Galactic Nights/Launch Bay/JT

[MickeyMinnieMom]

To the CM this is just another of 1,000 questions they answered. To us, it is life and death!

I disagree. There is a responsibility in customer service to listen to the customer, understand the concern, and respond appropriately.

"When will Thunder Mountain reopen, I'm curious?" should receive a different type of response than "my only reason for this trip is SWW, is it happening?"

 

[DisDadDVC]

I disagree. There is a responsibility in customer service to listen to the customer, understand the concern, and respond appropriately.

"When will Thunder Mountain reopen, I'm curious?" should receive a different type of response than "my only reason for this trip is SWW..."

And it is the responsibility of the person at Starbucks to get my order right, yet they never do....

 

[MickeyMinnieMom]

And it is the responsibility of the person at Starbucks to get my order right, yet they never do....

"Never" isn't true... if it was, Starbucks wouldn't be on every corner. Top companies need to have high standards for themselves. Perfection? No. But certainly Disney has a higher standard than handing out incorrect info to customers planning their trips around it.

Again - not that they're perfect. But if the worst misinformation they've put in writing is around ticket questions and ride closures, that's a pretty decent record of being pretty careful... Again, IN WRITING.

Still doesn't mean these two CMs writing letters are CORRECT. Just that it would be a pretty big piece of misinformation to deliver that way, without WAY MORE DISCLAIMER LANGUAGE...

 

[yulilin3]

From my personal experience, and having looked into the HUB (internal CM site) in the past, for a CM to say that an event is happening with certainty it means that they have been given the go ahead to say that. If not they wouldn't come close to saying anything, they would say something like "I see it on the site but nothing has been confirmed" The emails that were sent are interesting because they have the name of the CM that wrote it, meaning you can always trace back that response to a specific person.
With that being said I just called the regular WDW line and got the same, we don't know if it's happening yet, I'm sure it will but cannot tell you for sure.
At this point no use beating a dead horse with this.

 

[Music City Mama]

from inside entertainment sources: The casting is taking place for the new JT. Vader returns and will be in the new show. Not sure about Inquisitor now. They had auditions for fairly tall women for the new villain... it was invitation-only. Actors in Jedi Master roles return to their roles.
Not sure if, again, they are listening to the fans but they might have changed the show a bit, or they haven't found enough cast members to play Inquisitor or this was the plan all along

I don't know if you've seen the previews for tomorrow's Star Wars Rebels, but "The Inquisitor" from last season appears to be one of several different "Inquisitors". The previews show a female and male (he looks like a pirate), so perhaps they'll have a few different Inquisitor/villains along with Darth Vader?

 

[Good Morning Dewdrop]

I don't know if you've seen the previews for tomorrow's Star Wars Rebels, but "The Inquisitor" from last season appears to be one of several different "Inquisitors". The previews show a female and male (he looks like a pirate), so perhaps they'll have a few different Inquisitor/villains along with Darth Vader?

I thought the Inquisitor last season died - just checked with DD and she confirmed that. There are 2 new ones I know one (female) is voiced by Sarah Michelle Geller. Should be interesting.... I'm glad the 'old' Jedi Masters are coming back - I loved watching them (I watch a lot of Jedi Training shows while waiting for DD and DH to ride ST over and over again....)

 

[Music City Mama]

I thought the Inquisitor last season died - just checked with DD and she confirmed that. There are 2 new ones I know one (female) is voiced by Sarah Michelle Geller. Should be interesting.... I'm glad the 'old' Jedi Masters are coming back - I loved watching them (I watch a lot of Jedi Training shows while waiting for DD and DH to ride ST over and over again....)

Sorry, I probably phrased my original post in a confusing way. Yes, the Inquisitor from last season died (or so it seems). I was just saying that he's not "The Inquisitor" -- "Inquisitor" evidently refers to more than one. Last season, I was under the impression that that was his name/title, but as we can now see, there is more than one, but in different forms. I didn't realize that until I saw the previews for tomorrow's episode.

 

[LATJLP]

I think it's last week of August to mid Sept that's slow. And by then, MNSSHP gets going. Seems like a tighter squeeze to me than May-Jun. But who knows at this point?!?

And F&W starts mid September.....there is about a 2 week period that Disney is "low" but the heat is still ridiculous. I hope that they don't do that because August is too hot for me.....we did the SW Convention in Orlando a couple years ago and planned a week for Disney....ended up giving up after 3 days and did other INDOOR things because of the heat. Oh well, if that's their plan, we won't be there.

 

[keishashadow]

Hoping that the force will be with us, I booked our airfare today on SWA to include the first weekend (May 13th - 17th).

However, knowing that the dark side is always lurking, used points that I can cancel without penalty.

Last year's announcement was early Dec '14, the year prior the end of Dec, I'm going to guess an announcement before Thanksgiving to allow people to get their ducks in a row (a large number of extended family trips are typically booked between then). With all the hoopla over the upcoming movie, Disney would be foolish to not offer & announce SWW '16 as a tie in with the movie's various promotions.

 

[LoKiHB]

Hoping that the force will be with us, I booked our airfare today on SWA to include the first weekend (May 13th - 17th).

However, knowing that the dark side is always lurking, used points that I can cancel without penalty.

Last year's announcement was early Dec '14, the year prior the end of Dec, I'm going to guess an announcement before Thanksgiving to allow people to get their ducks in a row (a large number of extended family trips are typically booked between then). With all the hoopla over the upcoming movie, Disney would be foolish to not offer & announce SWW '16 as a tie in with the movie's various promotions.

I booked 5/23-5/30 with points as well. I'm hoping that at the latest, we'll get an official announcement one way or another my mid December, which should leave plenty of time to cancel if necessary.

 

[DisDadDVC]

How did this thread fall to the 3rd page!?!?!? As much as I dread reading bad news, I need my daily fix of the SWW thread!

 

[AThrillingChase]

I don't know who has Frontier airlines available near them, but in the last year ish they opened up better routes to MCO. My roundtrip, direct flights via them usually cost less than $75 nowadays! For my trip next week, I bought their discount den and for 2 round trip tickets + $50 fee for the den, was $128. Southwest for me is usually much more expensive.

 

[DekrRini]

I don't know who has Frontier airlines available near them, but in the last year ish they opened up better routes to MCO. My roundtrip, direct flights via them usually cost less than $75 nowadays! For my trip next week, I bought their discount den and for 2 round trip tickets + $50 fee for the den, was $128. Southwest for me is usually much more expensive.

Wow. Just wow. Frontier has a nonstop flight between St. Louis and Orlando for substantially cheaper than SW. They don't have flights in May loaded in yet, but if those fares are the same, I could save quite a bit and have assigned seating. What kind of reputation does Frontier have as far as service, flight times, lost baggage and such? That's worth something, too.

 

[DisDadDVC]

Wow. Just wow. Frontier has a nonstop flight between St. Louis and Orlando for substantially cheaper than SW. They don't have flights in May loaded in yet, but if those fares are the same, I could save quite a bit and have assigned seating. What kind of reputation does Frontier have as far as service, flight times, lost baggage and such? That's worth something, too.

Super budget airline. I'll give you one guess...

 

[hiroMYhero]

Super budget airline. I'll give you one guess...

So, is it comparable to Allegiant? Frontier now flies MCO > San Diego but I was hesitant to book it. The fare was comparable to United and American.

 

[misse336]

Wow. Just wow. Frontier has a nonstop flight between St. Louis and Orlando for substantially cheaper than SW. They don't have flights in May loaded in yet, but if those fares are the same, I could save quite a bit and have assigned seating. What kind of reputation does Frontier have as far as service, flight times, lost baggage and such? That's worth something, too.

Last summer (2013) my parents had a flight booked with them through a travel agency (not knowing the airlines reputation). They were meeting us in Florida to go to DW. My mom called us on Monday while we were at LegoLand to tell us that Frontier called them while they were walking in the airports doors to tell them their flight was cancelled. My mom walked up to their counter since she was already at the airport and was told that they could rebook them on a flight on Thursday, 3 days later. Hmmmm no the vacation was ending on Saturday so Thursday wasn't going to work. They wouldn't book them on any other flights or anything. They do not work with any other airlines to rebook passengers if there is a problem with the plane (and they apparently aren't too speedy to get planes to airports when there is a problem with one of their planes). My parents ended up having to drive to an airport a few hours away and getting a flight to FL (at a HUGE extra expense). They then had to fight with Frontier to get a refund and not just a credit to their airline since they never plan to fly with them again. After we and my parents got back and shared the horror story we heard similar horror stories from many of our friends.

Needless to say they are on my "no fly list". I'll drive or pay a little bit more rather than fly with them if I actually have to be there at a certain time. I know tons of people fly them with no problems, but if you do have a problem either your plans are going to be ruined or your budget flight is going to end up costing you hundreds more when you have to book on another flight at the last minute.

 

[DisDadDVC]

So, is it comparable to Allegiant? Frontier now flies MCO > San Diego but I was hesitant to book it. The fare was comparable to United and American.

If it is comparable fare, I would DEFINITELY book with one of the legacy carriers instead. I would only fly Spirit, Frontier, etc. if I was saving more than $150 per person.

 

[DekrRini]

I'm not taking any chances with that kind of possible problem. I'll spend the extra and fly SW

 

[DekrRini]

I'm not taking any chances with that kind of possible problem. I'll spend the extra and fly SW

 

[DisDadDVC]

I'm not taking any chances with that kind of possible problem. I'll spend the extra and fly SW

For me, it goes like this.

1) Pay slight PREMIUM (<$30ish) for SW or JetBlue. I realize these are "budget" airlines, but they are better than the majors IMO.
2) Book a legacy (AA, United, Delta)
3) Book an "ultra" discount carrier if I am saving $150+ per person.