OFFICIAL(ish) CANDLELIGHT PROCESSIONAL DINING PACKAGES INFO

Status
Not open for further replies.
FINALLY. Called DINE at 7am was told “over 15 minute wait”, waitied exactly 45 minutes to be disconnected. Waited a bit & called DINE again was told “more than 30 minutes” waited 47 minutes, was only asked if I was DVC or AP, never had to give numbers. Got my first choice Biergarten lunch & 5pm show on 12/13, prepaid. She did say only the 5pm show was showing availability. Good luck!
 

Call DVC AT 9:00 sharp. Initial estimate said 12 minutes. It’s now been 12 minutes and I just got another audio that said it will now be another 14 minutes. Fingers crossed LOL
 
Has anyone had luck using an AP voucher with a “Tickets Confirmation Number?” Or do you need an active AP to book?

Answered my own question:

No problem booking with an AP voucher
CM did ask for the Ticket Confirmation Number
On hold for 50 minutes on the DINE line
Got first choice of restaurant (Biergarten) dinner time (5:05 pm), and show time (8:15) for Dec. 15 with Gary Sinise.

Very Happy! :cool1:
 
My CM said Via Napoli was not fully downloaded. But DVC took 15 mins to reach someone when i called at 9
 
FINALLY. Called DINE at 7am was told “over 15 minute wait”, waitied exactly 45 minutes to be disconnected. Waited a bit & called DINE again was told “more than 30 minutes” waited 47 minutes, was only asked if I was DVC or AP, never had to give numbers. Got my first choice Biergarten lunch & 5pm show on 12/13, prepaid. She did say only the 5pm show was showing availability. Good luck!
This was the same date I booked for and was also told only the 5pm show was available. I thought that was strange since I called when the lines opened. I bet they are holding back shows on this date.
 
This happened last year, as well. I believe they (or restaurant management) restrict availablity on AP day.
That’s what I figured. I’m on hold with member services to see if they have different inventory and I’ll check at 6am tomorrow if need be. Thanks!
 
I am on DVC.. Called right at 9 and was told wait time was 25 mins.. then 30 mins and then 35 mins and then 25 mins.. It's so stupid. I am waiting though. I really need Christmas Eve.
 
Called MS at exactly 9. First 18 min, then 25, 25 again, 19, and now 11. I’m at 28 min wait so far.
 
Now just told me 10 mins when it was 25 mins 5 mins ago. I guess it depends on how long their calls are lasting.
 
I booked with the regular dining number they just verified we were DVC with our resort reservation. I waited almost exactly 45 mins. Eating at 4 for us isn't ideal but we got the restaurant and show time we wanted so I'm happy. Hoping the TBA speaker for our date is John Stamos
 
Thanks.

So just like a normal reservation? No charge?

I wanted to add - I did not get an email, and via the View Confirmation link, it does not state Reservation Guarantee (“your reservation will be guaranteed by using your DDP...”) like my HDDR reservation.

So, I called back again a second time to verify and, yep, no charges.
 
I booked with the regular dining number they just verified we were DVC with our resort reservation. I waited almost exactly 45 mins. Eating at 4 for us isn't ideal but we got the restaurant and show time we wanted so I'm happy. Hoping the TBA speaker for our date is John Stamos

I assume 4:00 if you want the 6:45 show? That is what we want.
 
So my mom was able to get through. We got the show time and restaurant but the mealtime is a little later than I wanted. Can these reservations be modified online ourselves? Or would we need to try and call tomorrow to see about an earlier time.
 
ok just finished with DVC member services. They are on top of things and were really good.

It seems BOTH restaurants in Italy have not released yet if anyone is wondering.

I got my second choice of Rose and Crown for 12/4 5:30pm with 8:15pm showing.
 
Status
Not open for further replies.














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE







New Posts







DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top