, but it's a good stress! It would be nice to let the kids experience a deluxe this time around!

!
WE are staying at the dolphin for new years---wanted to just add on to that, but they don't have availability on the jan 2nd in either resort and the AP rates aren't available till Jan 6th. Ok.....no problem....so i called and made ressies at the pop century( i'm actually pretty excited about this). There is def. a feeling of relief knowing that either with or without the ap rates we are going to be there.
) if i could switch over once the ap rates came out. She said yes. however, no inkling of when....darn.
HEHEHE


Originally posted by WhispyPixie
Yeah Magsmom...same thing happened to me.
I have NEVER encountered such a RUDE CRO before! We have doing Disney forever and today I encountered a CRO, that seriously does NOT need to be working there.
I called and asked if she would check to see if the AP rates were out yet for January...called her by name to be polite and then waited for her response. After a heavy and deep sigh of irritibliity she responded with..."No, they are NOT!" She didn't even check, she didnt take enough time too, whereas I responded with.....could you please tell me when they typically come out or do you have any idea when they might come out this season? Once again more sighs and shortness and an answer of..."I don't have any idea when they are coming out!! And last year they came out on January 1st for the enitre year all at once!!" I was quiet for a second and when I told her that I wasnt sure that was right ( I KNOW BETTER) she yelled at me at told me "THAT she should know, she worked there!" After that she hung up..not a Have a great day.....not a thank you for calling Disney..nothing! Oh how i wish i could remember her name!
I didn't get mad, they are human too. We can't always be at our best.
I always take things for what they are worth, and I had actually thought about the fact that all people have rough days (I do too). I would have be more than happy to have shared some of my disney magic and kindness, by telling her I would say a quick prayer for her day to improve, if she would have given me the chance. As it is, she got one anyway! In the mean time the other CM, made me smile, so all was ok. Just kinda takes me aback when you get something like that if that makes sense!