Official 2021 "Disney After Hours Boo Bash" Thread

[DisneyPolaroids]

I selected option 4 if that helps.

I selected option 4 as well and then got the additional options. I suppose at least I'm hold and will get a human eventually so I shouldn't worry too much.

 

[KNovacovschi]

I’m on hold, I’m on hold!!!!!

 

[theotherlostprincess]

I finally got through and for my tickets for 10/31!!!!! I’m so excited!!!! Been on hold since 6:59

 

[sailored]

I’m on hold, I’m on hold!!!!!

which number?!

 

[poohj80]

I have a human— and she says I can’t book because I am not the DVC owner and we are on rented points.

I thought it was for anyone with a reservation for the night of the event.

 

[arrrroooooo]

which number is the correct number to call?

It's earlier on the thread: 407-939-4240. Option 4.
Note that we are DVC members and at first my CM told me I had to call the DVC line. I told him there was no discount for the date I wanted tickets (10/31) and I definitely didn't want to lose my place in line. He had to go on hold to check with a manager before coming back to agree to buy tickets... so expect some confusion around this.

 

[VAtink]

Just got through and got as far as "Thank you for calling Di..." then BEEP BEEP BEEP! That's a first, haven't been transferred to a busy signal after getting through!

 

[2disneycruzrs]

I'm on hold now! At the main menu, was I supposed to select "current reservations" or "tickets"? I have a hotel & park ticket reservation already and I selected "tickets" and am on hold now. But now I'm worrying I selected the wrong item on the menu!

I chose the same and have been on hold since 7:01 ET.

 

[nemo86]

Got my tickets for 10/19! Was in hold starting at 6:59am. Took 1.5 hours on hold but the guy I got was so apologetic and from my home town!

 

[mzozzietj]

I’m on hold, I’m on hold!!!!!

YAY! LOL

 

[SarahWI]

It's earlier on the thread: 407-939-4240. Option 4.
Note that we are DVC members and at first my CM told me I had to call the DVC line. I told him there was no discount for the date I wanted tickets (10/31) and I definitely didn't want to lose my place in line. He had to go on hold to check with a manager before coming back to agree to buy tickets... so expect some confusion around this.

So the main number can’t help us? I’ve been on hold for 1 hr 37 minutes for no reason?

 

[KNovacovschi]

which number?!

407-939-4240, I chose option 4 since I’m not a TA, DVC member and no longer have my AP.

 

[Bethislucy]

It's earlier on the thread: 407-939-4240. Option 4.
Note that we are DVC members and at first my CM told me I had to call the DVC line. I told him there was no discount for the date I wanted tickets (10/31) and I definitely didn't want to lose my place in line. He had to go on hold to check with a manager before coming back to agree to buy tickets... so expect some confusion around this.

okay that's the one I've been calling just wanted to make sure I wasn't wasting my time calling the wrong one.

 

[Lsyves]

I’m pretty annoyed! Rearranged work to buy these. Can’t even get through to get on hold.

 

[KNovacovschi]

Those just renting points will need to choose option 4 since you aren’t the actual DVC member. Renting points doesn’t give you the same perks as the actual member.

 

[tseitel]

I have a human— and she says I can’t book because I am not the DVC owner and we are on rented points.

This better not be the case. I called a few days ago, because I got the email saying to call member services & I know I can’t do that as a renter. Don’t care about the discount, just want tickets. I was told that I just needed the reservation number and to call the 4240 number. Been on hold 1 hour and 40 minutes so far.

 

[RamblingRabbit]

Benefits of creating your work schedule: I'm clear until 11 AM... now just to get anything except dead air when I call.

 

[JenM]

I wish I could even get on hold, wouldn’t mind that. But I’ve been getting busy signals or call failed errors for the last hour and a half. Honestly, year was their phone system installed?

I’m on attempt 104 and getting the same thing.

 

[DisneyPolaroids]

I chose the same and have been on hold since 7:01 ET.

Lucky us! Guess I won't be getting much work done today...

 

[McSmooth]

Been on hold for 1 hour and 25 mins so far.

By the way, woke up at 1am here at Aulani for this.

My wife told me to not expect any sympathy.