I hope so. Im hosting a conference call in 20 minutesAgent came back and processed my order for 10/31 so tickets are in the system now. Expect the backlog to start clearing quickly since it doesn't take long to process the sale: everyone on hold will start getting agents and then the rest of you making calls will start connecting shortly.
Yeah, it's unnerving that I still can't see the tickets in MDE and haven't received a confirmation email yet. But OF COURSE the credit card charge went through promptly.There was an error generating the confirmation number so my CM put me on hold to investigate, but I see the pending charge on my card so hopefully I have tickets now? Sheesh, what a morning!
Yeah, it's unnerving that I still can't see the tickets in MDE and haven't received a confirmation email yet. But OF COURSE the credit card charge went through promptly.![]()
Yes, he gave me a confirmation number. So that's something! I'll let you know but if nothing comes through in 5-10 more minutes I'm going back to bed...did they give you a confirmation number over the phone? My CM said it gave an error. Let me know when you get email!
I’ve been on hold since 7:00 so currently an hour and 24 mins.I am still on hold - 1 hr and 20 minutes. I‘m starting to get worried that people who have been on hold less time than me have already gotten through (ie the person who posted she got tickets after 45 minutes). how long are other people’s holds currently?
Good luck. I have meetings now until noon (ugh) so I’ll just have to try this afternoon.25 minutes, stil holding! I have a Teams call at 8:30 and Im presenting. This might get tricky!!!
I am still on hold - 1 hr and 20 minutes. I‘m starting to get worried that people who have been on hold less time than me have already gotten through (ie the person who posted she got tickets after 45 minutes). how long are other people’s holds currently?
And just think, this is just for people staying onsite. I wonder how bad June 15th will be lol.