Odds On When the Official DVC Board Will Be Up?

PamOKW

<font color=green>The two most important items for
Joined
Aug 18, 1999
Messages
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I'm beginning to think this will be a Test Track-like undertaking. It no longer says "Coming in Early 2001" but it says Hi Ho Hi Ho It's Off To Work We Go. Message Board Under Development.

Think we'll see it this year?
 
Pam, I keep checking too, and haven't seen any positive progress either. Maybe they will have it ready by December so they can say it came on-line in 2001!! lol!!

I wonder how many DVC members actually frequent the member web site? It doesn't have much to offer once you've toured the site once. I check it just before a vacation to see what discounts might be available to members while we are there, other than that, I don't get much benefit from it. I've leaned more about DVC from this site than anywhere else.

How do you all like the DVC member site in general??

Have a wonderful day!
 

we seem to be a bit cynical here! LOL. i would think this wouldn't be too hard of an undertaking for disney, so i'm guessing it's pretty far down on the priorities list.
 
I have been going to the site to see if any progress has been made for DVC. I hope it is soon because it may offer some valuable info. when we visit the DVC resorts.
 
Maybe they are awaiting Webmaster Pete to name his price......;)

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Disney is in the midst of reorganizing their IT functions, so this will delay the project. If they do enough reorg and cost cutting, who knows, they may not do it at all. After all, IT is always an overhead expense, and when the cost cutting starts, overhead goes first.

I'd be willing to bet that some of the folks who got the early retirement offers are high-ranking IT people.

Just thinking out loud based on 20 years of IT management experience. I hope it doesn't happen that way, but I wouldn't be surprised :(

Peter and Syl
DVC (OKW) '92, VB '95
Going to OKW May 19-30 and Dec 8-19 :)
 
I think the board builder is one of the unfortunate 4000. But looking at how long they've been building the board they probably should have axed him a few months ago. Why doesn't Disney just head down to the local high school, grab a handfull of teenagers and tell them to build it. What's the most it would cost, a few bottles of Mountain Dew and a bag of Cheese Curls. Would of been done in a weekend.
 
A properly designed and operated Member Services website for DVC members would be a great way to lower the cost of providing Member Services functions to the ever increasing population with Internet access, including:
  • Making reservations
  • Checking point balances
  • Cancelling reservations
  • Banking points
  • Borrowing points
  • Making and checking Interval International exchange requests
  • Checking DVC waitlist status
  • Even booking airline tickets and car rentals
Although the cost of such a system would not be trivial, the long-term savings in reduced Member Services labor, call center space, and long distance (inbound "800") hours would be huge.

As members, we'd get the convenience of online access -- and our annual dues would go down.

-----
Werner Weiss, Curator of Yesterland, featuring discontinued Disneyland attractions
 
Hi everybody,

Well when does hell freeze over?
When we find out who shot JFK ?
OR
When do we the membership get a good interactive official site that has been promised for 18 months.

Why can Disney do everything so well apart from when it comes to I.T.

STEVIE
Inverness
Scotland
 
It is not likely to get done. Especially if they follow suit with Disneyworld.com and some other sites I have seen. They say they are improving it, but when all is said and done, there are more flashy graphics, less stuff of substance and much less useful.The DIS is oneof the few sites that I have seen that gets better when they do a site refresh! Thanks Pete!
 
My understanding is that they hired the same designers and builders as they had for the walkway from BW to MGM. It was only a mere three years before it was finished that they started saying the walkway would be open "soon." Disney builds hotels faster than it does walkways or websites.`
 
I'm not sure that it's new, but have your seen the reservation request form on the Members Only site? If you click on the "PLAN YOUR GETAWAY" link, there is a "reservation request" link on the resulting page. This takes you to a reservation form. I haven't used it yet, but it seems to allow you to submit a reservation to Member Services instead of sending an e-mail. Hope this helps somebody!

Ryan
 
I'm afraid that the group that was responsible for making this a reality were layed off in the reduction in force. So how about never.

[This message was edited by baileybrad on 04-12-01 at 01:10 AM.]
 
hopefully ... sometime soon .. disney is not up to snuff with the internet . dave

offsite '71 contemporary '72 golf resort '76 village resorts '93 okw '94 okw '95 contemporary '96 okw '97(got married) okw '97 okw '99 okw '00
 
<BLOCKQUOTE><font size="-1">quote:</font><HR>A properly designed and operated Member Services website for DVC members would be a great way to lower the cost of providing Member Services functions to the ever increasing population with Internet access...[/quote]

Personally, I'd love to have a full-service DVC site, but while I'd like to agree with Werner, I don't think that's true yet. Remember the thread about how many people use the DVC forum? It got about 400 replies. If we assume that one out of 10 DVC internet users sees this forum, that's still only about 4-5000 internet users out of tens of thousands of members. With the cost of creating a reservation site probably in the quarter million dollar range, plus its infrastructure, it's much more cost effective to add to MS.

Also, many people prefer to use the phone and talk to a real person. I sure wouldn't trust my exactly-7-months-out ressie for BWV to a website. And what about those spur of the moment and last-minute phone calls for various reasons?

I think we internet-savvy folks tend to lose site of the fact that the majority of people are not online, and of those who are, most do no serious online stuff. Very few (if any) commercial websites have generated the amount of traffic they predicted, and none has made a financial success of it yet. So I can't see Disney putting much emphasis on the site until the numbers look better.

I sure hope I'm wrong!

(BTW, if I was Disney, I'd put my web development efforts into the theme park sites, since those sites will grab new customers, and new money, whereas the DVC members are already committed.)

Peter and Syl
DVC (OKW) '92, VB '95
Going to OKW May 19-30 and Dec 8-19 :)

[This message was edited by Peter Johnson on 04-12-01 at 08:38 AM.]
 
DD graduates in 3 years with Computer Information Systems degree. Her dream is to program for Disney. Be patient and hold that position open :D
 
Actually, a cost of $250,000 for creating a web site and the software that needs to interface with the backend systems is probably way too low for the functions you are talking about.

In addition, I'm willing to bet that the operating costs of such a site will not be signficantly cheaper than the current method being used. Where are the savings if the person that used to take the reservation is now helping someone make their reservation via the internet (as an example)?
 
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