Yeah. I'm hoping for photopass as well. It was great for our trip to WDW last year. I've heard rumors that it will happen but no date.
Being a new computer, I doubt that you have a virus. (it's possible but improbable that this is the case) More likely, it is a problem with Windows or Internet Explorer. There are a number of possible fixes.
1) make sure that you have your Windows (XP or Vista) up-to-date. Download all the appropriate patches from Microsoft.
2) Same goes for Internet Explorer. Use the most recent version.
3) You may have an outdated Java script engine. You'll need to
www.java.com for the latest version. It is a free download.
4) If you're using an Apple, I have no idea what you are going to do to get it to work. Sorry
5) If you are using Microsoft Vista. You have my condolences. I am currently in the process of moving all of my most essential programs off my Vista Partition and onto my XP partition because I have come to the conclusion that Vista is a total lost cause. It will need major overhauling by Microsoft to become usable.