Everyone is okay - just everything that can go wrong, has. Troy and the kids got stuck in Bethel (Alaska) on Wed. night and did not get out of Alaska until after 3 on Thr. That put them into Disneyland on Thur night - late. I had to deal with all of the luggage and the 2 yo by myself. Disneyland Express dropped me off in the parking lot with my 2 year old and 11 pieaces of luggage with no one to help me to the hotel - a good ways away. Everyone who came by said that it was not there job "but someone would be by soon" took 20 mins to get someone to help me. Really?
I picked Disneyland Hotel to stay at. BAD decision. The pool area is uncovered but the front building and lobby is destroyed! So much for my kiddo's limo suprise in the morning. All of my pictures are going to be horrible. I wanted a bellman to take my luggage to GCH so I could meet the limo there but I keep getting told that they won't help me. How come Walt Disney World will tote your luggage all the way across the World but Disneyland refuses to take your luggage across the street?

I have not been impressed with customer service here. Everyone has been really nice but no one will step up and actually help me. The standard response is "...that is not my job, you will have to find someone else".
I don't think I will ever stay at a Disney hotel again. I have a really bad taste in my mouth. I tried to switch hotels but GCH did not have any open rooms.
This is in addition to recieving bad news from Atlanta after I left that resulted in us having to go back to the hotel for an extended part of the day on Friday to deal with the problem. Then it has been little annoying issues that by themselves would be fine but they seem to be happening alot this trip...ie: rain, missing monorails by just a second, Big Thunder Ranch not opening, broken elevators, lost key cards, broken rides, broken rum bottles, forgotten FE gifts, that I worked hard on!! - just to name a few.
Sorry - I don't mean to be a downer. I am just frustrated. Maybe all the bad things have happened and everything will be great starting in the morning. My fingers (and toes) are crossed!!! I need some Pixie Dust!!!