No Pixie Dust Yesterday!! I Hate Magic Bands!

[maxiesmom]

Can't stand Magic Bands. One of the worst things...and perhaps THE worst things on a long list of things I feel Disney has done wrong over the past decade. I think it looks silly having all your guests walk around tagged with little rubber bracelets...though it does present a huge cash grab opportunity for Disney to sell extra bracelets and 'bling' to decorate them with.

(

Sorry, I don't agree. I've used the on 2 tips, and didn't have any problems either time. I think they are a great idea! I loved not having to dig into my bag for my park pass to get into the parks, or to charge a purchase, or to pay for some food. The mess in the OP, there is no excuse for that. But in general I really love Magic Bands.

Are you unaware that you can opt out of the Magic Bands? You can ask for an old fashioned card. Also, the phrase Cash Grab is pretty laughable. What business isn't out to make money where they can? No one is forced to buy extra trinkets for their MB. Just as you are not forced to buy any of the trinkets they try and sell us.

 

[Monykalyn]

Just returned from a trip-offsite and purchased MB (we had MM and FP+ reserved and didn't feel like hauling out the tickets every time); ours worked (mostly) without a glitch-would have been very upset to have had an experience like OP-and for shame on SELLING water!! Mostly glitch free: however if a ride goes down during your FP+ time you are supposed to get a new "anytime" FP+ linked to you. what it doesn't clearly specify is it is only good for that day. however if you have already checked into a ride with FP+ and it goes down you get paper passes good for a week (Park specific). RnR went down before myself and DD got in line; DH and other DD were at front of line about to board-they got paper passes. RnR never went back up during a time we could go that day. What if you don't have PH? the compensatory FP+ should be good any park, any day for 2 weeks. When we went back (hopped from another park) the CM didnt want to honor my MB fastpass-thankfully she just gave me a paper pass (somewhat grumpily).
On the other hand-all the ride photos and photopass pix all showed up on our MDE account (although it is somewhat tricky linking all bands photos together-family was already linked in the account but there is another step to go through if you assign a different member of the party as designated MM holder)

 

[asmit4]

Some of you DISers need to stop drinking the kool aid.

I'm sorry but many are just being downright RUDE. Accusing someone of lying? Saying it wasn't '100s'? WHY would anyone lie? Just ridiculous.

OP- I'm so sorry to hear what happened to you. Did you get anything besides an extra FP for your troubles? I really hope this isn't a sign of things to come.

 

[slickpoetry]

"thousands" of people is certainly an exaggeration, but the fact that it happens at all is shameful.

(The OP said it took two hours for her to navigate the line, which means even if it took 1 minute per customer to fix the problem (which is unlikely, it probably took longer than that per customer) then there were about 120 people ahead of her.)

 

[Angel Ariel]

"thousands" of people is certainly an exaggeration, but the fact that it happens at all is shameful.

(The OP said it took two hours for him to navigate the line, which means even if it took 1 minute per customer to fix the problem (which is unlikely, it probably took longer than that per customer) then there was about 120 people ahead of him.)

Just want to point out that while we know how long the OP waited, we don't know how many were also in line *behind* the OP.

 

[poooh]

It was so hot, so what did Disney do??? Roll a water stand in the middle of the crowd... To sell! I have never seen anything like it at Disney! Complete disregard for their customers! We just did a 7 night Disney Cruise, so we are big fans of Disney, but we are done!

That is so ridiculous. In January we were waiting for our dinner reservation and it was super cold with no waiting room inside. They brought hot apple cider out for everyone for free. If they tried to sell it I would have snorted. The water is so much worse though.

 

[PlutoMars]

Some of you DISers need to stop drinking the kool aid.

I'm sorry but many are just being downright RUDE. Accusing someone of lying? Saying it wasn't '100s'? WHY would anyone lie? Just ridiculous.

OP- I'm so sorry to hear what happened to you. Did you get anything besides an extra FP for your troubles? I really hope this isn't a sign of things to come.

yeah, people on the DIS NEVER exaggerate or are given to hyperbole.

Shame on us that question that THOUSANDS of people were affected by this.

 

[slickpoetry]

Just want to point out that while we know how long the OP waited, we don't know how many were also in line *behind* the OP.

You are correct. I kind of doubt it was above 1900 people behind her, though.

I also don't think it was 120 people ahead of her, because like i said it probably took longer than 1 minute per person to solve the problem. I'm more inclined to believe there were about 60--100 people ahead of her.

 

[Angel Ariel]

yeah, people on the DIS NEVER exaggerate or are given to hyperbole.

Shame on us that question that THOUSANDS of people were affected by this.

How many people would you venture to guess are at MK RD? In peak summer season, as we are now in? It may not be multiple thousands, but I can easily see it being 1000..especially with the demand for A&E and 7DMT.

It's not unheard of for things like all of the turnstiles at a park to go down...that would affect everyone present.

If you haven't experienced it, that's great. Doesn't mean it's impossible.

 

[tripinbrums]

"thousands" of people is certainly an exaggeration, but the fact that it happens at all is shameful.

(The OP said it took two hours for her to navigate the line, which means even if it took 1 minute per customer to fix the problem (which is unlikely, it probably took longer than that per customer) then there were about 120 people ahead of her.)

The number of customer service agents at guest relations could not accommodate the large amount of people , so that tells you something about the crowd. After about an hour some people with IPADS came out to try and make a dent in the situation. Unfortunately, my issue couldn't be resolved on the IPAD so she had to fix it inside. I never said there were 20,000 people having issues. Do I believe there were at least 1-2K Sat. Morning that had major issues-YES!

 

[jazzgirl]

1000s, a 1000, 120. Any one of those numbers is still not OK, in my opinion....

 

[Angel Ariel]

You are correct. I kind of doubt it was above 1900 people behind her, though.

I also don't think it was 120 people ahead of her, because like i said it probably took longer than 1 minute per person to solve the problem. I'm more inclined to believe there were about 60--100 people ahead of her.

To be fair, the OP said:

Yesterday, I saw hundreds if not thousands

The OP gave the possibility it may have been hundreds. 60-100 people ahead of her, plus whatever the number behind her, could fall in the hundreds.

I'm not sitting here saying that it was absolutely thousands of people. Just that I absolutely believe that it is a *possibility* that something went wrong on Disney's end that *wasn't* guest error, that affected more than just a small handful of people. I have personally seen it happen. I have no idea how many people were at Epcot RD the day it happened to us, but it was definitely far more than 100. Maybe not 1000+, but not a small number either.

Thankfully, at that time, we had paper tickets in our hands and they stamped it and we moved along. It sounds like they may not be taking the same approach with MBs, and it would take a longer time to handle it at GS (or with GS CMs with iPads) than it takes to just stamp a ticket and move along. Our wait was probably 30 mins total, and we were frustrated..it was shoulder to shoulder people outside of Epcot, it was uncomfortable, and we were missing out on things with our family that we didn't get to re-do. I would have been much more frustrated if I'd been in that type of situation for 2 hrs.

 

[Manders77]

Sorry this happened to anybody. But even before MB's this stuff happened to me all the time with the paper AP. When I lived in Orlando, I had to get a replacement ticket literally every time I went. One time I went to 1 park, got a new ticket, put it in my back pocket with nothing else, park hopped and tried to get in the second park, nope had to make another trip to GS. I never had it in my wristlet with my other cards but for some reason it never worked after 1 time. Hopefully they get all these glitches out before my trip next year.

 

[slickpoetry]

I'll just say that I agree that it is not something that should be happening at all.

 

[gina2000]

For those of you disputing the number of inconvenienced visitors, what would be an acceptable amount of people experiencing trouble? When does it become a real issue? 10,000? 100? 1,000,000?

All this arguing about numbers does is deflect the real issue: the problems experienced by visitors and the inconvenience they are experiencing. The rest of this is pointless. There's a problem with Disney's platform and at times it appears to be significant. No amount of deflecting makes the problem go away.

 

[wdwlver]

Question for the OP...while you waited in line did you happen to talk to any of the other unfortunate people there with you? Wondering if there were any common denominators regarding type of tix, on or offsite stays etc that could explain why this happened to a certain segment of park goers.
Unacceptable regardless.

 

[PlutoMars]

To be fair, the OP said:



The OP gave the possibility it may have been hundreds. 60-100 people ahead of her, plus whatever the number behind her, could fall in the hundreds.

I'm not sitting here saying that it was absolutely thousands of people. Just that I absolutely believe that it is a *possibility* that something went wrong on Disney's end that *wasn't* guest error, that affected more than just a small handful of people. I have personally seen it happen. I have no idea how many people were at Epcot RD the day it happened to us, but it was definitely far more than 100. Maybe not 1000+, but not a small number either.

Thankfully, at that time, we had paper tickets in our hands and they stamped it and we moved along. It sounds like they may not be taking the same approach with MBs, and it would take a longer time to handle it at GS (or with GS CMs with iPads) than it takes to just stamp a ticket and move along. Our wait was probably 30 mins total, and we were frustrated..it was shoulder to shoulder people outside of Epcot, it was uncomfortable, and we were missing out on things with our family that we didn't get to re-do. I would have been much more frustrated if I'd been in that type of situation for 2 hrs.

The OP first said "hundreds if not thousands" and then came back and said 1000-2000:

The number of customer service agents at guest relations could not accommodate the large amount of people , so that tells you something about the crowd. After about an hour some people with IPADS came out to try and make a dent in the situation. Unfortunately, my issue couldn't be resolved on the IPAD so she had to fix it inside. I never said there were 20,000 people having issues. Do I believe there were at least 1-2K Sat. Morning that had major issues-YES!

 

[mom2rtk]

For those of you disputing the number of inconvenienced visitors, what would be an acceptable amount of people experiencing trouble? When does it become a real issue? 10,000? 100? 1,000,000?

I have a hunch there are some here who just won't every believe any of this stuff because they were lucky enough to have things go well on their own trips.

 

[maxiesmom]

For those of you disputing the number of inconvenienced visitors, what would be an acceptable amount of people experiencing trouble? When does it become a real issue? 10,000? 100? 1,000,000?

All this arguing about numbers does is deflect the real issue: the problems experienced by visitors and the inconvenience they are experiencing. The rest of this is pointless. There's a problem with Disney's platform and at times it appears to be significant. No amount of deflecting makes the problem go away.

How does exaggerating (if the OP is indeed exaggerating which I tend to agree with) help anything? If it makes no difference why make it sound way worse that it was?

Btw, the masking tape on the ground is something they do when they know the parks will be busy. It had nothing to do with the system being down.

 

[gina2000]

The point is that it happened. And it happened with a crowd of visitors. Whether it's 50, 100, 1,000 or 10,000, it happened. It shows instability in the system. That's a significant problem when you are handling someone's money or someone's time. Magic bands and the WDW computer system are handling both.

That's the concern.