So I emailed them my complaint about the horrid way they handled the valet parking perk, only to get this response:
XXXXXXXXXXXXXX
Thank you for contacting Member Services.
For security purposes, we require your Name, Membership Number, address
and phone number listed on your Membership to answer your email request.
In the future if you do not want to include all this information, please
contact us through our DISNEY VACATION CLUB Members-only site:
www.dvcmember.com. Since this is a secured site, some of the required
information will automatically be included for us to respond to your
email.
At the main page, you will be required to log in. Once inside the site,
you may select "Contact Us" from the tool bar on the home page, and then
"Contact Member Services." If you do not have the Vacation Club ID and
pin that was sent to you in the mail, you will need to contact Member
Services for further assistance at 800-******** or 407-566-3800.
Regrettably, this information is not able to be sent through email.
Please let us know if we can be of any further assistance.
XXXXXXXXXXXXXXXXXXXXXXXXXX
One wonders what the next excuse not to handle my comment will be.