NewlyWedsInMinnesota
Earning My Ears
- Joined
- Aug 30, 2005
- Messages
- 28
For the benefit of others here what I just found out ...
I called the hotel number and got the operator ... I then asked to speak to the front desk. At first they weren't going to put me through but I told them I just had a question and that I needed to speak with someone directly at the hotel.
I was put through to the front desk ... the person answering the phone identified themself as working at the front desk. I then explained that I have a reservation in October and was being told by central reservations that WL no longer has bunk beds in their standard rooms. She told me that was absolutely not correct and that there are a limited number of rooms with bunks that are available on a request basis. She then asked me for the names of the people that I spoke to in central reservations ... which I provided her with. She appologized profusely for the confusion and indicated that she would have management look into it.
So while there is still no guarantee ... it is still an available option for which I can call 5 days before I arrive and plea our case.
Hope this helps to clear the confusion.
Norma
I called the hotel number and got the operator ... I then asked to speak to the front desk. At first they weren't going to put me through but I told them I just had a question and that I needed to speak with someone directly at the hotel.
I was put through to the front desk ... the person answering the phone identified themself as working at the front desk. I then explained that I have a reservation in October and was being told by central reservations that WL no longer has bunk beds in their standard rooms. She told me that was absolutely not correct and that there are a limited number of rooms with bunks that are available on a request basis. She then asked me for the names of the people that I spoke to in central reservations ... which I provided her with. She appologized profusely for the confusion and indicated that she would have management look into it.
So while there is still no guarantee ... it is still an available option for which I can call 5 days before I arrive and plea our case.
Hope this helps to clear the confusion.
Norma