New Ticket Upgrade Policy?

[POOHsie]

How is Disney going to know what date I purchased my ticket from the 3rd party reseller? It would have to be the gate price on the date that the 3rd party reseller originally purchased the ticket from Disney, right? Or does the 3rd party reseller communicate to Disney the sale date of the tickets they sell?

Why did Cheshire Figment leave us? **sob**

I miss Cheshire Figment so much! I hope all is well in his family. We are at a loss here without his input.

 

[Robo]

But if this is the case, then nothing has really changed for people (like me) who have always purchased tickets from UT (using the Mousesavers link!) right after Disney announces a price increase.

If the info Don has posted is correct then, yes, the policy has changed.

Just how significantly the price difference will be can depend on how soon
after you purchase a discounted ticket and when you actually use it first and then upgrade it.

However, there is so much more confusing info being posted… WHO KNOWS what the real deal is?

 

[maxiesmom]

Ok, this is all making my head spin.

So as long as I know the number of days I need, and know if I for sure need a park hopper or not, I'm still golden buying tickets from UT or Maple Leaf Tickets?

 

[vicki_c]

If the info Don has posted is correct then, yes, the policy has changed.

Just how significantly the price difference will be can depend on how soon
after you purchase a discounted ticket and when you actually use it first and then upgrade it.

However, there is so much more confusing info being posted… WHO KNOWS what the real deal is?

Right, if this latest info is true, it changes my upgrade cost (for 4 tickets) from $440 to almost $600. That's a significant difference to me.

But I agree that it is typical Disney (mis)communication all around.

 

[POOHsie]

POOHsie,

I think the only difference in what we were calculating was the tax. I was calculating the price difference before tax and you were calculating the price with tax. Thank you for your help!

The one thing I am unsure about is the increase in the cost of the PH/WP combo. If you're not buying this option again, technically, would you be charged the increase ($2), or just charged the increase in the base ticket? I added in the increased amount + tax. At least we're not talking about much $.

 

[Robo]

Ok, this is all making my head spin.

So as long as I know the number of days I need, and know if I for sure need a park hopper or not, I'm still golden buying tickets from UT or Maple Leaf Tickets?

Yes.

(But, this thread is specifically about (possible) changes in "upgrading third party tickets.")

 

[POOHsie]

Yes.

(But, this thread is specifically about (possible) changes in "upgrading third party tickets.")

Robo, following along with where this thread is going, if third party tickets could only be valued at either their wholesale or retail date of purchase, then there would be no reason to use the tickets at least once at any park before doing an upgrade anymore?

 

[lauti]

What about those that buy from places (ie Orbitz) where you don't get a hard ticket and can redeem anytime? What do we think will count as the actual date of the ticket, purchase or pick up?

 

[Robo]

Robo, following along with where this thread is going, if third party tickets could only be valued at either their wholesale or retail date of purchase, then there would be no reason to use the tickets at least once at any park before doing an upgrade anymore?

Maybe.



To my thinking, we yet do not have the true "final word."

 

[KittyKat1978]

So, if this is true, I would have to pay $79.87 for the PH instead of $63.90.

I know the tickets from Air Miles are pretty new because when I ordered my last tickets from them for my Nov 2013 trip (in Sept 2013), they were out of stock and I had to wait a bit longer for them to arrive.

 

[AliceandAriel]

What about those that buy from places (ie Orbitz) where you don't get a hard ticket and can redeem anytime? What do we think will count as the actual date of the ticket, purchase or pick up?

This is a curious point to consider. The tickets issued by Orbitz for their buyers are will-call tickets, so is the date on them the date of pick-up, or the date of purchase from Orbitz even though you don't actually have a ticket?

 

[dmunsil]

In that case, Don, the fact that UT is currently (at least as of this morning) selling tickets linked from Mousesavers at a lower price than not linked from MS, would make no difference if using the tickets to bridge? They would both bridge to the price of a gate ticket at the time of the UT purchase. (Did I lose you on that? I think I lost myself, LOL)

I think this is where the magic words, "at the CM's discretion" comes into play.

If Disney is going to make this work, they will have to deal with situations where the issue date doesn't match the sale date. So my guess is that if you're nice and pleasant and you have a friendly CM, and the dates are close together, they'll just credit you for gate price as of the date you claim you bought it and you're all good. If you have some documentation as to when you bought it, so much the better.

If you're cranky and argumentative, the CM might just back-date the price to 1971 when the park opened.

--
Don

 

[freediverdude]

I just don't see how the CM's in the ticket booths are going to be able to quickly determine the gate price of the ticket at the time of even Disney's sale to the third party, much less the gate price when the guest purchased the ticket from the third party. Unless just all along it's been the case that the gate price is encoded in the ticket info of every third party ticket when sold. But that doesn't seem likely to me. It seems like the CM would have to do some serious looking- either in binders or special spreadsheets, and then do some calculations to figure something like that out- much more time and effort than bridging to the current gate price.

 

[Robo]

1- I just don't see how the CM's in the ticket booths are going to be able to quickly determine the gate price of the ticket at the time of even Disney's sale to the third party,

2- much less the gate price when the guest purchased the ticket from the third party.

3- Unless just all along it's been the case that the gate price is encoded in the ticket info of every third party ticket when sold.

4- But that doesn't seem likely to me. It seems like the CM would have to do some serious looking- either in binders or special spreadsheets, and then do some calculations to figure something like that out- much more time and effort than bridging to the current gate price.

1- THAT info pops up on the screen when the ticket number is entered/scanned.

2- But, THAT info does not. and 4- (Which is a fundamental reason the price bridging to current gate price is/was instituted.)

3- Nope, just the price at which the ticket was sold to the reseller (wholesale price.)

 

[Missyrose]

Well, not quite.

That is what the policy HAS been up until the posting on allears site that lead to this thread starter.
What dmunsil (Don of MouseSavers.com) posted (HERE) is a change from that info.

Since we still have a lot of different posts with different info, I'm not sure WHAT we "know."

I've gotten three different answers from UT today, which is why I told them I just wanted to return the tickets. The trip and people I need those tickets for need things to be as simple as possible and that doesn't seem to be the direction Disney is heading with regards to third-party tickets.

I know UT has been fantastic in the past about working with guest relations when a guest has had a problem with upgrading. And if the tickets I'd bought were for myself and my DH, I'd be willing to take the chance and bank on UT's customer service. But it's hard to listen to the latest answer from UT and then imagine standing at GR, hoping what the people from UT told us holds any weight.

 

[Robo]

I think this is where the magic words, "at the CM's discretion" comes into play.

And, that ain't gonna play too well, I'm afraid.

 

[supersnoop]

And, that ain't gonna play too well, I'm afraid.

I'm pretty sure, "at the CM's discretion" means "do whatever makes the customer happy," and not "screw 'em over."

 

[digiMom]

I just got tickets from UT for my trip in August. I'm going to keep an eye on this. I got 5 day PH the day before the prices happened to go up and was so happy I did when I saw the increase. Now I'm wondering if I made a mistake. I would like to upgrade that to 8 days. If I wind up paying the difference from the gate price, then I guess that's what I have to do. Although if I had known, I would have just gotten the days I wanted right away. But if I have to upgrade from the wholesale price, I just don't think I going do it. I'll find other things to do the other days...

 

[vicki_c]

I'm pretty sure, "at the CM's discretion" means "do whatever makes the customer happy," and not "screw 'em over."

You apparently haven't read enough ticket upgrade stories.

 

[chloelovesdisney]

You apparently haven't read enough ticket upgrade stories.