just returned June 18-24. Loved it!! I was so nervous after reading some negative reviews on this board and on trip advisor but we absolutely loved it!! I had requested in advance a room on a ground floor or in Lakes or Cascades ( elevators) as my 81 yo mother was with us and cannot climb stairs. there were 7 of us in 2 suites so I'd also requested that if possible the rooms be in the same building. I was thrilled when we were assigned rooms in Cascades and right next to each other ( 2211 & 2212) each 2 br suite was brightly decorated - not the brand new ones w/ granite counters but very nice yellow and peach - tropical colors which we loved. I found no problems with cleanliness. we didn't spend alot of times at the pools but enjoyed the cascades pool a few mornings. housecleaning came in every day to make the beds and give us clean towels and 2X during our week stay for a full cleaning. didn't eat on site so cannot comment on the restaurants - bought a few things at the marketplace - a little pricey but very convenient. LOL - on our last day we recd a call about a timeshare presentation - not one call til then!! any other questions I'd be glad to answer .