New Member Website coming!!

[lovin'fl]

I hate the new regular Disney site.
I lost everything I had saved on the old site.
And I can not get any Dining Reservation to stay listed.
I find it very complicated to use.
It freezes and crashed frequently.
It was trying to make Dining reservations today and it went down 3 times.

I bet the new DVC Member site will have a similar look and function.

Ditto...so I worry about them changing the DVC member site.

 

[OneMoreTry]

I haven't tried anything complicated but my experience with the site has been good.

 

[Dean]

I use Safari at home and that browser won't let me do anything on the site. Anytime i try to search for dining reservations, Safari freezes and becomes unresponsive and I have to force quit. I have cleared cookies, emptied the cache, restarted, all to no avail. Sigh.

I use Chrome at work and get the "Server Busy" response right at the last step of booking an ADR. Maybe I will try FireFox at work.

I emailed Disney and got a standard "sorry for the inconvenience, we are working on it" message in reply.

Safari works for me on both a Mac and Windows 7 machine.

 

[KBoopaloo]

PLEASE Disney -- DO NOT GO LIVE on a new DVC site until you have the kinks on the new Disney site worked out!!!

When it first went live, I couldn't access my reservations (resort & ADR), but could make new ADRs. Now that I can access my reservations, I get the "server busy" error message when I hit the "reserve" button for ADRs. This latest problem has gone on since Tuesday.

I don't mind change -- as long as it's a step forward rather than 2 back!!!

BTW, I use Firefox.

I am having this exact problem with making ADRs.

 

[dvcterry]

I am now able to make adr's but can not cancel it. The new website does not allow it. You have to call to cancel adr's. There's no confirmation email or print-out like the old website. I like to have a printed confirmation for everything.

 

[drusba]

I am now able to make adr's but can not cancel it. The new website does not allow it. You have to call to cancel adr's. There's no confirmation email or print-out like the old website. I like to have a printed confirmation for everything.

Just cancelled an ADR for a night in February on-line and then made another one and both events were verified via separate emails.

 

[jstarcze]

Safari works for me on both a Mac and Windows 7 machine.

Ditto for me!

 

[dvcterry]

Just cancelled an ADR for a night in February on-line and then made another one and both events were verified via separate emails.

I had reservations I cancelled three weeks ago, printed out and now they are showing under my reservation. Plus a cancelled trip is showing under my reservations. Called them about these because we cancelled them and I have the printed cancellation. The CM said they were never cancelled & the CM said they can't be cancelled online. I had to fax them over the cancellation emails/confirmations because they are showing as active reservations.

Save all your confirmation emails.

 

[nfceagles]

I wonder if it's so we can book FP+ and stuff? Stay tuned!

Here's what they are saying....


The Best Is Yet to Come

In keeping with our commitment to provide the best possible service to our Members, the Disney Vacation Club Member website will be undergoing a change. Watch for it soon, then keep coming back to check on the progress we're making. Over the next few months, you will see the transformation happening before your eyes!
Our goal is to create a more satisfying vacation planning experience for you. Watch us grow into the fully revitalized Disney Vacation Club Member website – the online place for turning your vacation dreams into a reality!

God help us all!

 

[KBoopaloo]

I finally found a chunk of time to call and make my ADRs over the phone. Was able to get everything I wanted and in a shocking turn of events, when I logged into the website afterwards, all of the ADRs I had just made on the phone were listed in my profile. I am stunned.