Turn-down service is a perk of the CL status, but MAY be requested. Simply CALL the front desk or Housekeeping and ask for the service. They are more than happy to oblige. When we return from the parks late in the eve (Verrrrry LATE), the T.V.'s are on, and tuned to the Starwood channel. The lights are on (soft lighting...above the beds, etc.). and the beds are all turned-down and tucked, with a card and chocolates. The card is a "Weather report" for the following day! Also, the towels and other amenities are "refreshed". It's a FABULOUS perk, one we enjoy at all the resorts we visit.

(Hope this helps you, Emmy).
RobMax...I take no offense to "Disneymad" (aka: cheeky brit!), as everyone needs a "look" now and then.

She's a sweetie, and just doing her duties. I appreciate the notice, and her light-touch delivery.

(Ah..To REPHRASE: "While at the DOLPHIN, I often ponder College days of yore...and recall the "LOOKS" I cherish from all the Profs!" BETTER?)
Disneymad...
'ARE you the TAG FAIRY?"
WDW2000...The rooms can definitely be assigned in advance, but it takes a LOT of effort on the part of the reservation associate. These rooms have to be "blocked" with numerous notations all over them (DON'T TOUCH...NOT AVAILABLE...etc.). Sometimes, it's such a hassle, associates just prefer not to assign specific rooms in advance. If you pay for a balcony, you will receive a balcony.
Rooms are "assigned" the day before you arrive. Also, check in to the property "fairly" early, like noon-2 pm. The check-in RUSH around 2-4 makes it difficult to obtain a preferred room/exact location. If you truly desire a certain room/area/balcony...I would KEEP calling until I reached an associate whom agrees to BLOCK the room. They are there...it's just a matter of connecting with one. Sounds as if you spoke with one during your initial call. I wish you would have "reserved" it then...as you can always CANCEL w/o penalty (especially this far in advance). Try again, and again. Please, post here and let us know how this transpires. Thanks!
SAM...Hollywood baths are designated by an "additional exterior sink in the vanity outside of the bathroom." Deluxe rooms are a tiny bit larger in size, sometimes with preferred views. Good to see you on here again.
Mouseteacher...YOU? A FUDDY-DUDDY?!? N-E-V-E-R!

TOO MUCH starpower to be a "DUDDY ANYTHING"...ESPECIALLY A "FUDDY"! (LOL).
