NewbieMom
DIS Veteran
- Joined
- May 4, 2018
- Messages
- 609
Luckily, I didn't have the same fraud issues, but they did require scanning my drivers license as well.Oh Citi... so for anyone not in the know about Citi IT - they make Disney IT look competent. At the end of the day I think I'll clear $1k DGC for 17.5% off if the 5% extra from Rakuten clears as I did the deal on my Custom Cash and Strata Premier.
The primary on the Citi account needs to do this or at least take their phone with you/have them on call with time to spare for the fraud alerts.
Did it today, took about half an hour. (CVS actually allowed me to buy $500 DGCs which surprised me, although they did require a scan of my drivers license and self check-out wouldn't process it). Probably not the best use of my time lol but I was determined and over the years I've had many a merry go around with Citi Fraud/IT, I'd packed my patience. Numerous failed text messages & multiple phone calls later I got both of my transactions through. My other player got annoyed and gave up- this is not a deal for the impatient.
Did your Rakuten track properly? I already got notification that my purchase tracked but it's only 750 points (my Rakuten pays in MRs). I couldn't find in the terms, but is there a max credit that I hit?