New Contract = New Member = New Online Account?

[huskies90]

I was looking to add a small 50 point contract to supplement my current AKV membership. After searching for resales daily and making offers on several small contracts that were gone before I had a chance to counter, I decided it would just be easier to add on through disney. At 50 points, the up charge vs the ease of buying offset each other.

Another reason to buy direct from disney was to get the 2013 points banked. However, since my current contract is an August use year, I couldn't just add on and get 2013 points. My guide was able to find me an OKW contract with an October use year. Since it's a different use year, it is basically working like a brand new member contract.

So, my question is - do I need to set up a brand new account online to see these points or can it be somehow combined with my current sign on so I can see them both together?

 

[drusba]

As long as the same names are on the deeds, the two use years will show up in the same online account.

 

[disneynutz]

I was looking to add a small 50 point contract to supplement my current AKV membership. After searching for resales daily and making offers on several small contracts that were gone before I had a chance to counter, I decided it would just be easier to add on through disney. At 50 points, the up charge vs the ease of buying offset each other.

Another reason to buy direct from disney was to get the 2013 points banked. However, since my current contract is an August use year, I couldn't just add on and get 2013 points. My guide was able to find me an OKW contract with an October use year. Since it's a different use year, it is basically working like a brand new member contract.

So, my question is - do I need to set up a brand new account online to see these points or can it be somehow combined with my current sign on so I can see them both together?

If August is working for you then I would stick with one UY. 50 extra points aren't worth the added hassle of having more than one UY IMO.
Others will post that it's no big deal but just one error or mistake using 2 UY's and you will be regretting your discussion.

Bill

 

[supersnoop]

If you're adding on, always, ALWAYS, go with the same use year. Managing a 50 point contract with a different use year will be a nightmare.

 

[huskies90]

As long as the same names are on the deeds, the two use years will show up in the same online account.

Thanks. They sent me an activation code to set up my new account. So then, I assume I just ignore it and my new info will show up in my existing account?

If August is working for you then I would stick with one UY. 50 extra points aren't worth the added hassle of having more than one UY IMO.
Others will post that it's no big deal but just one error or mistake using 2 UY's and you will be regretting your discussion.

Bill

If you're adding on, always, ALWAYS, go with the same use year. Managing a 50 point contract with a different use year will be a nightmare.

Thanks for the comments about the use year. I do appreciate it. Not sure why you think managing a two use years will be difficult. Seems pretty straightforward. We'll see, I guess.

 

[chalee94]

Thanks for the comments about the use year. I do appreciate it. Not sure why you think managing a two use years will be difficult. Seems pretty straightforward. We'll see, I guess.

for the most part it's just a matter of transferring pts or linking reservations. and don't forget that your contracts will have different banking windows.

and if you decide to transfer pts to combine them at 7 months out to make a reservation, remember that transferred pts can be banked but that they cannot be borrowed.

 

[disneynutz]

Thanks. They sent me an activation code to set up my new account. So then, I assume I just ignore it and my new info will show up in my existing account?

Thanks for the comments about the use year. I do appreciate it. Not sure why you think managing a two use years will be difficult. Seems pretty straightforward. We'll see, I guess.

If the points don't show up in your current account contact quality assurance, the possibility exists that they recorded your names different than what's on your original contract.

About the different UY's, You can't mix different UY's for a nights stay and you will have 2 different banking deadlines and a reservation can't cross a UY.

You will have to transfer if you want to combine your points for a reservation but the transferred points retain their UY. Transfers can be difficult to understand for the owner and for MS.

Good luck.

Bill

 

[huskies90]

If the points don't show up in your current account contact quality assurance, the possibility exists that they recorded your names different than what's on your original contract.

About the different UY's, You can't mix different UY's for a nights stay and you will have 2 different banking deadlines and a reservation can't cross a UY.

You will have to transfer if you want to combine your points for a reservation but the transferred points retain their UY. Transfers can be difficult to understand for the owner and for MS.

Good luck.

Bill

Might be that it is still too early. I just sent back the contracts last week so probably just a timing thing.

As for use year, the way i have handled combining points is to book separate nights on each contract and then combine the ressie. I have done this with my fiancee's contract (diff use year) several times and have had no issues. Also, we like to do many short trips usually within the 7 month window. This contract would be used more for those trips and the other contract for longer family trips.

 

[disneynutz]

Might be that it is still too early. I just sent back the contracts last week so probably just a timing thing.

As for use year, the way i have handled combining points is to book separate nights on each contract and then combine the ressie. I have done this with my fiancee's contract (diff use year) several times and have had no issues. Also, we like to do many short trips usually within the 7 month window. This contract would be used more for those trips and the other contract for longer family trips.

In your case having different UY's may not be an issue and you seem to understand the pros and cons.

For most owners I still recommend that you stick with one UY if possible.

Bill

 

[supersnoop]

As for use year, the way i have handled combining points is to book separate nights on each contract and then combine the ressie. I have done this with my fiancee's contract (diff use year) several times and have had no issues. Also, we like to do many short trips usually within the 7 month window. This contract would be used more for those trips and the other contract for longer family trips.

If you're using this contract for a separate purpose, then use year is a much smaller concern. When you said small, 50 point contract to supplement your existing contract, I assumed it would be used to extend reservations, not make separate reservations. 50 points would go very far when combining with another contract, and managing that would be a huge headache. If you're going to manage the contracts separately, you should be fine with separate use years.

 

[huskies90]

As long as the same names are on the deeds, the two use years will show up in the same online account.

Just to follow up on this post, I checked with my guide then again with Quality Assurance and this statement is incorrect. Since my use years are different, this is a whole new contract and I do indeed need to set up an brand new online account at dvcmember.com.

 

[disneynutz]

Just to follow up on this post, I checked with my guide then again with Quality Assurance and this statement is incorrect. Since my use years are different, this is a whole new contract and I do indeed need to set up an brand new online account at dvcmember.com.

If this is true then this is new. We have a mix of 23 contracts, direct and resale and all have the same UY, are titled the same and are listed under 1 member ID/account.

I would ask to speak to a manager to re-verify.

Bill

 

[huskies90]

If this is true then this is new. We have a mix of 23 contracts, direct and resale and all have the same UY, are titled the same and are listed under 1 member ID/account.

I would ask to speak to a manager to re-verify.

Bill

***ETA****

Well, my Disboards experts are indeed correct. QA just called me back to tell me they were wrong. It can be done. However, my contract has to be re-done. It was deeded as a new club ID. It can be combined and then there would be one account. They are sending me new documentation.

 

[Deb & Bill]

We have three contracts, two Sept UY for 275 points and one Dec for 50 points. The Dec contract is the same resort as one of the Sept contracts. When I log into the DVC member website, I can see both the Dec UY (member ID number 2) and the Sept UY (member ID number 1), BUT, not at the same time. I have to switch back and forth between the two, but I only have one log in and password.

The small contract can be a pain in the neck at times because I usually transfer points from that one to the larger to make a single reservation. You can't borrow transferred points, so I have to make sure the trip is in the same year and not in two different years (like an Oct 2014 trip falls in my Sept 2014 UY, but in my Dec 2013 UY). In that case I can't transfer Dec 2014 points into the Sept UY to make an Oct 2014 reservation. I'd be borrowing the Dec points and that's not permitted. I could transfer the Sept into the Dec and use them for a single reservation as long as I banked the Sept into the Dec (after the transfer) for an Oct 2015 trip.

You can bank transferred points, but you cannot transfer banked or borrowed points. You can't borrow transferred points either.

 

[huskies90]

***ETA****

Well, my Disboards experts are indeed correct. QA just called me back to tell me they were wrong. It can be done. However, my contract has to be re-done. It was deeded as a new club ID. It can be combined and then there would be one account. They are sending me new documentation.

OK, I received my new paperwork. The club ID is the same - One is xxxxxxx.1 and the other is xxxxxxx..2. But I was given a second Member Number and membership card. Is that correct? And also, the www.dvcmember.com is still not showing my new contract. MS and QA said it will take several weeks to show up under my existing sign on. I just want to make sure that make sense before I sign and send back the paperwork.

 

[disneynutz]

OK, I received my new paperwork. The club ID is the same - One is xxxxxxx.1 and the other is xxxxxxx..2. But I was given a second Member Number and membership card. Is that correct? And also, the www.dvcmember.com is still not showing my new contract. MS and QA said it will take several weeks to show up under my existing sign on. I just want to make sure that make sense before I sign and send back the paperwork.

Incorrect, you should be using the original member number and card. The new contract with the same UY should be listed under your existing account with the next number .001 or .002 suffix.

I would call your Guides manager, tell them that you are fed up with their incompetence and that you are thinking about cancelling the whole purchase.

My guess is that they will correct everything and the new contract and points will be in your account within a couple of days.

If that doesn't work, call back and ask to speak to Ken Potrock, SVP and GM of DVD/DVC.

Bill

 

[KAT4DISNEY]

OK, I received my new paperwork. The club ID is the same - One is xxxxxxx.1 and the other is xxxxxxx..2. But I was given a second Member Number and membership card. Is that correct? And also, the www.dvcmember.com is still not showing my new contract. MS and QA said it will take several weeks to show up under my existing sign on. I just want to make sure that make sense before I sign and send back the paperwork.

So you are still getting an Oct UY for the add on? If so then you shouldn't have an xxxxx.1 and xxxxx.2 - that's only if it's the same UY being added on to.

But now I'm guessing you are indeed still getting an Oct UY in addition to your existing Aug UY but you've split the 50 points into 2 contracts? Although then the numbering should be xxxxx.0 and xxxxx.1 if you've split it into two contracts. But, if getting the Oct UY you will have a second member number and membership card. That may take a little time to receive but DVC really ought to be able to process a direct purchase much faster than a couple of weeks. If I were doing the purchase and wasn't seeing it online within a week I'd be checking on it.

 

[huskies90]

So you are still getting an Oct UY for the add on? If so then you shouldn't have an xxxxx.1 and xxxxx.2 - that's only if it's the same UY being added on to.

But now I'm guessing you are indeed still getting an Oct UY in addition to your existing Aug UY but you've split the 50 points into 2 contracts? Although then the numbering should be xxxxx.0 and xxxxx.1 if you've split it into two contracts. But, if getting the Oct UY you will have a second member number and membership card. That may take a little time to receive but DVC really ought to be able to process a direct purchase much faster than a couple of weeks. If I were doing the purchase and wasn't seeing it online within a week I'd be checking on it.

The new one is one OKW Oct UY contract. My existing contract is AKV Aug UY.

 

[Minniesgal]

Just to follow up on this post, I checked with my guide then again with Quality Assurance and this statement is incorrect. Since my use years are different, this is a whole new contract and I do indeed need to set up an brand new online account at dvcmember.com.

No this statements is quite correct. I have two separate contracts np but manage them in 1 online account

 

[KAT4DISNEY]

The new one is one OKW Oct UY contract. My existing contract is AKV Aug UY.

Then it was correct to receive second member number and member card.

On the website it will be a drop down box for you to select which UY membership you are working with.

And I still say the website part ought to come quickly. If they loaded your points and made a reservation for you as I noticed you stating on another thread you should be able to see it now.

eh - wait a second. Since you didn't split the contract then I am not understanding the xxxxx.1 and xxxx.2 What exactly do you mean - that the club id on the paperwork is that way? Ok - I just looked at my club id online and it does have a .2 after it. We have 2 UY's so perhaps that's what it's indicating. But with your add on you should just have a single new number with a .x afterwards. And that may be xxxxxx.1 since they had already set things up once and you are on a redo. I have found then they advance the numbering when that happens.