asktriplets
DIS Veteran
- Joined
- Aug 4, 2004
- Messages
- 531
chyam said:If a guest makes any type of reservation and wishes to apply a discount at a later time, the
discount is not guaranteed.
There are no automatic or guaranteed conversion to
discounts on reservations once made. Special offers are
offered on a first-come, first-served basis and are subject to availability.
!
you got this in writing, huh? when the BEst Rate program first came out, there was a huge, long thread about what, exactly, the "best rate" meant...it sounded like, over and over, CMs assured those of us calling that if an AP discount was offered, the discount would automatically be applied to those in the best rate program (because otherwise, it WOULDN'T be the "best" rate). so it sounds like they told you that this was the "best" rate available at the time of the booking? oh dear.
anyone else hear anything else lately?
i'm calling today to make sure all of our ressies are correct (amazing how they can continue to mix up 6 adults in 3 rooms!), but i'll ask AGAIN about applying the AP discount to our best rate reservations (we've got 2 rooms in best rate program and 1 currently with AAA discount and hoping to apply AP discount).....