I understand, but I don't generally pay more for a service that MAY improve in the future. I will stop paying now and then, should the offering improve to be worthwhile, add back on the streaming in the future. Raising capital in order to achieve a revised business model is what shareholders are for.
I understand. I hope that they survive. Their model is really the only threat that might help break down the monopolies that have been created in this industry.
The thing is, they don't need the money to achieve a revised business model; they need it to achieve the business model that they started selling to streaming users in 2008.
FWIW, I negotiate content licenses for a living. (Not this sector; I do educational content.) I know how Netflix feels right now, because I've had this happen to me, too. I hear the phrase "brave new world" a whole lot these days, and the "brave" in question are the producers of digitized electronic content. They have completely redrawn the playing field in the past year, and none of us who are in the middle have the resources to keep up without either reducing service or increasing costs.
The thing is, without the content we have nothing to sell, so we HAVE to purchase the content rights. In the early days of streaming, before electronic on-demand media was proven to be a profitable product, producers were willing to let third-party wholesalers have the content at a discount because they wanted to test the market, and they wanted to do it without having to invest in the infrastructure that would be required for direct product distribution. That was the big picture about 3-5 years ago, when most of the contracts now in effect were signed. However, many of those contracts are expiring this year, and the market is now on a completely different footing.
As in all redistribution industries, we anticipate content cost increases and build those into our operating budgets. In my industry the usual wholesale-level increase is about 14% annually, which has been the case since about 1987. When I budget I factor that in, plus an additional 4% or so for unforeseen possible increases (the 4% is in a flexible category that can be moved back to content if it needed, since content licenses all must be paid in full in advance.) I can easily absorb an 18% hit without having to cut my service or raise my fees. I could probably even stretch that to 20% if I tried. However, there is NO way that I could absorb a 1000% increase from any of my providers; I would have no choice but to cut those resources, because that size increase would be more than 5X my entire operating budget. I've done it, but it isn't pretty. However, I don't work for a commercial entity; we can't sell shares and raise capital; we don't have a choice but to deal with the blow to our reputation.
Netflix doesn't have anywhere near $2B in assets, and Sony is just ONE of their content producers. The contracts are lined up like dominos, and their inventory costs are about to skyrocket by more than 1000% just to enable them to go back to the catalog status quo that existed 6 months ago. There is nowhere to run on this; they have to provide the content to stay in business, but they cannot buy the content without cash up front. They are going with the only workable solution, raising the cost to the end-user. Your 60% increase doesn't begin to cover the increase in their content costs; they are going to have to also raise money by other means. However, I suspect that they are going to have a bit of difficulty doing that, because I believe that this increase is the first of many shots across the bow that are intended to drive them out of the business entirely; the producers are trying to cut out the middleman and start selling directly to the consumer, and NetFlix and their ilk are a barrier to that.
Netflix and similar services are also now up against another rising tide: data caps. Many of the pay-TV companies are also the largest players in the high-speed home internet service business, and now that streaming has become a reliable delivery system, they are not about to give up their TV profits by letting people switch over to accessing ever-increasing selections of TV content via the internet without paying more for the privilege. If you start buying your HBO shows directly from HBO and not from your cable/satellite provider, then that provider will just raise your internet access costs to compensate. If they cannot do that and maintain a sufficient profit margin, then they will simply refuse to sell you the necessary bandwidth at all. (see Comcast for an example of this; they don't have usage tiers -- you go too high and that monopoly will cut you off.)
One thing that a lot of folks don't realize about the "cloud" -- you not only have to use bandwidth to download from it, but you also have to use bandwidth (more bandwidth, actually) to upload TO it, and all of that traffic counts against a cap. Someone mentioned HD video and Comcast's 250G cap: most users would would hit that cap after streaming around 40 HD movies -- while doing absolutly nothing else on line. If you use any cloud storage services, the real number is going to be more like 15 HD movies.