Chef Mickey's is great. When you see a negative review, remember that most of the time people have higher than average expectations.
'Ohana breakfast is really good and has Mickey as well as Pluto, Lilo & Stitch... we do it every trip!!
We didn't have higher than average expectations at all. We just wanted a decent breakfast with Mickey and the gang. We got horrible food, bad service and had to beg to see Mickey.
The dining room area was a mess. There was food, straws and napkins in the floor and one area of the carpet was soaking wet from a spill that was never cleaned up.
There was food spilled and splattered all of the buffet area that was never cleaned up. There were many dishes that were empty when we got there (8 am) and never replenished during our entire meal (we could see the buffet from our table and were watching for more food to come out). The food that we did get was worse than any buffet we have ever eaten anywhere. It was either cold, crusty, rubbery, runny, undercooked or burnt.
Our server was rude from the get go. She brought us drinks and then disappeared. DH had to get up and go find her to get drink refills and then she acted like it was killing her to bring them to us.
The characters zipped by our table in lighting speed and Mickey outright skipped us. When our server brought our bill, we asked if we could see Mickey since he skipped us and she was very rude and snotty about it. The restaurant was all but empty when she finally realized that we were not leaving until our son got to see Mickey.
So it was outright horrible and it was not due to our expectations.
We didn't have higher than average expectations at all. We just wanted a decent breakfast with Mickey and the gang. We got horrible food, bad service and had to beg to see Mickey.
The dining room area was a mess. There was food, straws and napkins in the floor and one area of the carpet was soaking wet from a spill that was never cleaned up.
There was food spilled and splattered all of the buffet area that was never cleaned up. There were many dishes that were empty when we got there (8 am) and never replenished during our entire meal (we could see the buffet from our table and were watching for more food to come out). The food that we did get was worse than any buffet we have ever eaten anywhere. It was either cold, crusty, rubbery, runny, undercooked or burnt.
Our server was rude from the get go. She brought us drinks and then disappeared. DH had to get up and go find her to get drink refills and then she acted like it was killing her to bring them to us.
The characters zipped by our table in lighting speed and Mickey outright skipped us. When our server brought our bill, we asked if we could see Mickey since he skipped us and she was very rude and snotty about it. The restaurant was all but empty when she finally realized that we were not leaving until our son got to see Mickey.
So it was outright horrible and it was not due to our expectations.
We didn't have higher than average expectations at all. We just wanted a decent breakfast with Mickey and the gang. We got horrible food, bad service and had to beg to see Mickey.
The dining room area was a mess. There was food, straws and napkins in the floor and one area of the carpet was soaking wet from a spill that was never cleaned up.
There was food spilled and splattered all of the buffet area that was never cleaned up. There were many dishes that were empty when we got there (8 am) and never replenished during our entire meal (we could see the buffet from our table and were watching for more food to come out). The food that we did get was worse than any buffet we have ever eaten anywhere. It was either cold, crusty, rubbery, runny, undercooked or burnt.
Our server was rude from the get go. She brought us drinks and then disappeared. DH had to get up and go find her to get drink refills and then she acted like it was killing her to bring them to us.
The characters zipped by our table in lighting speed and Mickey outright skipped us. When our server brought our bill, we asked if we could see Mickey since he skipped us and she was very rude and snotty about it. The restaurant was all but empty when she finally realized that we were not leaving until our son got to see Mickey.
So it was outright horrible and it was not due to our expectations.
Yikes.
We've been there 3 times for breakfast never had anything but good food, good service. It sounds like maybe you went on their worst day ever, Tell you what you go again, forgetting your past experience and if it's still so horrible then tell people not to go.
Sounds like our experience at Crystal Palace. I always sit and read the glowing reviews of CP and can't imagine it was the same place we ate at.
Conversely..we've always had a great experience at CMs for breakfast and dinner (mostly dinner). We make a point of starting every trip here so the kids (and me!) get to see the Fab 5 w/o having to wait on any lines in the parks.
Just an example of how everyone can have different experiences on different days.
Oh and FWIW...we have never even considered going to Ohana for breakfast...my lack of Stitch love keeps me away!
My DS (15) wants to have a meal with Mickey in April. I currently have ressies at Chef Mickey's for breakfast. I previously had dinner ressies there, but due to all of the negative reviews I'm really concerned. Suggestions please!!!! We have the Dining Plan but I do not mind paying OOP. I might be picky but I want a good meal and to please my son with Mickey.
** We are not going to the parks when our meal plan applies, so that makes it a little more challenging.
Thanks in advance!