Navigating the My Disney Experience (MDE) Web Site and App

[LoveToDisney]

Is this what you're talking about...? If you go to More and tap My Reservations, then go to View Upcoming, you will see your Resort Reservations followed by your Dining Reservations. Then down at the bottom it says "FastPass+ Experience" (with no action when you tap on it).

It took me a while to find what you were talking about. Good catch! Although I can't say for sure that wasn't there in version 1.3.1, because I don't think I ever tapped on that "View Upcoming" link....

Thanks for explaining that extra step. That made it easy for me to find it, too.

 

[Debby7]

Still can't link my garden view tea room ressie and this morning all of my dining reservations that were previously showing on my dining reservations are gone. Site says try again later? I did see they are still on the my plans section and of course I have them written down here at home. If this has happened to anyone before, did your reservations show up again later?

 

[bigAWL]

Yes. Have 1.3.2 on my phone.

I have it on my android phone. And my ipad2 after update.

Thanks, I've updated the front page with this info.

 

[cheesemouse]

Is this what you're talking about...? If you go to More and tap My Reservations, then go to View Upcoming, you will see your Resort Reservations followed by your Dining Reservations. Then down at the bottom it says "FastPass+ Experience" (with no action when you tap on it).

It took me a while to find what you were talking about. Good catch! Although I can't say for sure that wasn't there in version 1.3.1, because I don't think I ever tapped on that "View Upcoming" link.

Is this in the Android version?

Yep, that's what I'm talking about. I have the iphone version not the android so I'm not sure if it's on there yet. And, it wasn't my catch, I read about it on another thread but thought the info should be mentioned here too.

 

[piglet33]

All my ADRs disappeared from the website too. I got this error:

There was an issue retrieving your dining reservations. Please try again later.

I can't check the Android App, because I can't get it to come up on my phone right now. Not sure what the problem is. I'll try it again later.

 

[mcd2745]

All my ADRs disappeared from the website too. I got this error:

There was an issue retrieving your dining reservations. Please try again later.


I can't check the Android App, because I can't get it to come up on my phone right now. Not sure what the problem is. I'll try it again later.

Same here. They're obviously haning "issues".

 

[grelca]

Is anyone actually able to edit their About Me stuff in the iOS app? I wanted to add Tinkerbell as my character to it because it seems like it's the only thing that didn't carry over from what I did on the website before I downloaded the app.. but when I tap done on the edit page I get this:

Before updating to 1.3.2 the error was different (but still something about a bad connection), I don't remember exactly what it was but it still happened every time I tapped done on this edit page. I get the error even if I just tap done without even changing anything. Everything else I've tried to do in the app works fine.

 

[Cinderumbrella]

Yes. Have 1.3.2 on my phone.

Where? I can't find it. My only options under My Reservations/View Upcoming are Rooms and Dining.

 

[erionm]

deleted

 

[mesaboy2]

also deleted

 

[Cinderumbrella]

The FastPass+ Experience does not appear in the iPhone version of the app. It's only showing up on the iPad and on Androids devices.

I am looking for it on my Android phone and can't find it. I am on version 1.3.2

 

[DisneyGuy758]

Argh!

I've now upgraded to an iPhone, got the app, got the update and STILL can't link my current reservation #. It says I have an incorrect number, or phone number.

 

[erionm]

Incorrect, sorry--I saw it on my iPhone last night after downloading the update. It appears in a different place on the iPhone vice the iPad, but I don't remember exactly where.

I found it. You have to touch 'View Upcoming' from the 'My Reservations' screen then you see it.

 

[doconeill]

I am looking for it on my Android phone and can't find it. I am on version 1.3.2

go to My Reservations, but click on "View Upcoming", NOT on "Rooms & Packages". It should be at the bottom of your list, assuming you have any, and above "Don't See..."

 

[EagleScout]

I am looking for it on my Android phone and can't find it. I am on version 1.3.2

To locate the reference to "fastpass plus experience" on android, it is very tricky. When you go to "more" from home page, then "my reservations" link, you then get to a page that says "view upcoming" and then lists room/package adn dining. You click the words "view upcoming", not either room or dining. You will then get to a page that says "fastpass plus experience", but with no further action available. It will also clarify what specific type of park tickets you have if a package (how many days, park hopper, etc). However, if you simply click on the "room/package", it will give a much more limited description of your resort name and dates- and then even if you click on that link, it will give you a bit more info, but nothing about specific types of tickets or anything about fp+.

Also, there is nowhere on plans/attractions/explore - or anywhere else on mde- that permits you to actually do a fp+. It is my understanding (from a few calls with Disney) that if/when fp+ is available, at least for initial rollout, guests will get an email at the address attached to reservation and/or mde (less room for mistakes if same address), alerting them that it is available.But even CMs acknowledged this was sort of an educated best guess.

 

[freediverdude]

So it's there, but doesn't do anything if you click on it? Although true, if it's under View Upcoming, then there wouldn't be anything there yet.

 

[doconeill]

So it's there, but doesn't do anything if you click on it? Although true, if it's under View Upcoming, then there wouldn't be anything there yet.

It doesn't do anything yet. It's not live - it's just a placeholder.

 

[Cinderumbrella]

Thanks guys! Found it. I didn't realize View Upcoming was a link (I thought it was just a title). It was much easier to find on the iPad app than the Android.

I am just glad that BOTH platforms have it (for once)

 

[bigAWL]

Is anyone actually able to edit their About Me stuff in the iOS app? I wanted to add Tinkerbell as my character to it because it seems like it's the only thing that didn't carry over from what I did on the website before I downloaded the app.. but when I tap done on the edit page I get this:

Before updating to 1.3.2 the error was different (but still something about a bad connection), I don't remember exactly what it was but it still happened every time I tapped done on this edit page. I get the error even if I just tap done without even changing anything. Everything else I've tried to do in the app works fine.

I just successfully changed my character and then changed it back. No errors. The changes even showed up on my website profile. (I'm using iOS version 1.3.2. Don't know if it's worth noting that I use Verizon, where it appears you have AT&T. I also was using the cell network rather than wifi.)

 

[grelca]

I just successfully changed my character and then changed it back. No errors. The changes even showed up on my website profile. (I'm using iOS version 1.3.2. Don't know if it's worth noting that I use Verizon, where it appears you have AT&T. I also was using the cell network rather than wifi.)

I think it was actually a problem with my account, because on the website it would intermittently act like I didn't have a character selected..

So I just made a new account and now it works (I don't have reservations or anything attached yet, so it works haha)!