***MyMagic+ & FastPass+ Official Information & FAQ Thread***

[mom2rtk]

Except it's not, because Disney knows that a % of FP+ reservations won't be used. They calculate that in to the total that will be released. And in time, that % will become more and more accurate based on time of year, crowd levels, etc, to the point where they will be able to predict it fairly accurately.

So if a ride can handle 10,000 FP+ riders in a day, Disney will release many more FP+ than that - perhaps 15,000 - knowing that the % of redemptions will not be 100%. It's built into the reservation system.

It's no different than the many people who obtain a regular FP and end up not returning for it. Disney takes that into account, too, with the FP distribution rate. It's the same thing.

I understand that. But it is not an exact science. I still think it's utterly ridiculous. If someone knows they want to reserve 1 ride, that should be an available option.

One would also think that Disney should have had enough data on TS restaurant no-shows to overbook those places to the correct percentage allowing for no-shows. Yet before instituting the CC guarantee, many tables apparently sat empty while the greeter out front turned away walk-up patrons. Not even Disney can predict everything.

 

[Jacie]

I'm sorry for asking questions that probably have already been asked, but I tried reading through as much as I could!
If I booked our room tomorrow at AOA, for our trip that is only 30 days out today (Sept 29th,) Will it be too late for us to be included in the MagicBands? Too late to customize the colors? Can you exchange them for colors once you get there?
My understanding, also, is that my husband and I who have APs will keep our hard ticket APs for ticketing purposes, and only use the MB for FP+. Is this true?

I'm sorry, I'm a bit confused!

 

[iRy]

Has anybody been able to book FP+ during evening EMH hours? All the times just seem to stop around regular park closing.

 

[chester629]

Has anybody been able to book FP+ during evening EMH hours? All the times just seem to stop around regular park closing.

I do not believe so as there really is no need for FP (+/-) during EMH as the ride wait times are minimal.

 

[delmar411]

I'm sorry for asking questions that probably have already been asked, but I tried reading through as much as I could!
If I booked our room tomorrow at AOA, for our trip that is only 30 days out today (Sept 29th,) Will it be too late for us to be included in the MagicBands? Too late to customize the colors? Can you exchange them for colors once you get there?
My understanding, also, is that my husband and I who have APs will keep our hard ticket APs for ticketing purposes, and only use the MB for FP+. Is this true?

I'm sorry, I'm a bit confused!

If AOA is doing MB then everyone at the resort is getting them. If you book today then the MB link will instantly be available. You have to link your tickets to use FP+. He will use his MB to enter the parks and for FP+ and his physical AP for discounts, parking and to pull standard FPs.

 

[doconeill]

I understand that. But it is not an exact science. I still think it's utterly ridiculous. If someone knows they want to reserve 1 ride, that should be an available option.

One would also think that Disney should have had enough data on TS restaurant no-shows to overbook those places to the correct percentage allowing for no-shows. Yet before instituting the CC guarantee, many tables apparently sat empty while the greeter out front turned away walk-up patrons. Not even Disney can predict everything.

It's all "playing the averages". You can do things based on averages, but an average isn't necessarily what you can plan for. Depends on volume in a lot of cases...but things are very seldom "average".

An an extreme example, Say one day I have 100 patrons. The next day I have 200 patrons. The average is 150. Should I plan on 150 patrons? Or 200?

Another extreme example...I can take the numbers from 1-10, and get an average of 5.5. But out of those numbers, only _two_ numbers are really close to the average, and they are spread out pretty evenly.

But with lots more data points, you can look at things a bit differently than just an average. That's where standard deviations, etc. come in. Basically, you know how well grouped your data is, vs. outliers. Disney can probably predict very well how many no-shows they will have 95% of the the time, and base on that. But there will still be outliers - they could run at less than capacity because something caused more guests to stay away, or they could be overbooked because more showed up than expected.

Which is why I'd expect that they don't book ADRs to 100+% capacity. They need to account for unexpected issues, etc., much like hotel room booking...sometimes you have to take a room out of inventory, so you'd better have one in reserve. In the case of a restaurant, what if an unusual number of staff call in sick and can't call be replaced? etc. And if you overbook and everyone shows up, well, you can't make tables and staff appear out of thin air...the guest loses and that would be a PR nightmare if someone with a confirmed ADR never got seated.

As for the subject, I don't see why Disney forces you into "3 and 3 only"...you're taking away slots that could be used by others...and if some of the reasons for Fastpass+ are true, especially about being able to give others more access to Fastpass, how does this help?

 

[Jacie]

If AOA is doing MB then everyone at the resort is getting them. If you book today then the MB link will instantly be available. You have to link your tickets to use FP+. He will use his MB to enter the parks and for FP+ and his physical AP for discounts, parking and to pull standard FPs.

Oh awesome, thanks!!!

 

[doconeill]

I'm sorry for asking questions that probably have already been asked, but I tried reading through as much as I could!
If I booked our room tomorrow at AOA, for our trip that is only 30 days out today (Sept 29th,) Will it be too late for us to be included in the MagicBands? Too late to customize the colors? Can you exchange them for colors once you get there?
My understanding, also, is that my husband and I who have APs will keep our hard ticket APs for ticketing purposes, and only use the MB for FP+. Is this true?

I'm sorry, I'm a bit confused!

I don't think it would be too late to customize MagicBands, but I'm not sure. You are supposed to be allowed to do so up to 10 days before check-in for them to be sent to you, or 5 days to get them at the resort, but everything is in test right now.

It is my understanding that the resorts will not keep colored bands in stock at all. Only "Iconic Gray" for those who did not customize in time.

You keep the AP cards to show for discounts, but as long as they are associated with your profiles, you will be able to use the MagicBands (or KTTW cards) for entry, as they will be "linked" to your AP via your MDX profile.

Has anybody been able to book FP+ during evening EMH hours? All the times just seem to stop around regular park closing.

Fastpass was rarely used during evening Extra Magic Hours as it was...not even sure if it has been done in recent history.

I assume that FP+ won't be available at all during evening EMH...not sure what difficulties they may have with distinguishing between resort and non-resort guests for reservations once it is fully live. Certainly possible, but not necessarily easy in some cases.

 

[andee515]

So In My Disney Experience, it has let me add will call ticket and customize bands, so 2 questions
1) How far out does it allow FP, I'm at 62 and it is saying no...
2) will I have to do will call or when my resort activates magic band will the tickets be on band?

 

[doconeill]

So In My Disney Experience, it has let me add will call ticket and customize bands, so 2 questions
1) How far out does it allow FP, I'm at 62 and it is saying no...

No sooner than 60 days. And you must be checking in at a resort that is taking part in the testing (unless it has generally been rolled out), during the testing period.

62 days I believe puts you around the beginning of November. We don't know anything beyond October yet. I'm actually a bit surprised that is allowed you to customize your bands this far out...

2) will I have to do will call or when my resort activates magic band will the tickets be on band?

If you've successfully registered your tickets in your profile, they will automatically be associated with your band.

 

[wn01aa]

Well, I thought since my Christmas Party tickets were not linking on the MDE website (said they were mailed our printed...) I would try the app and the barcode scanner. My tickets were printed at home. After I scanned the first ticket I got excited because it actually came up, however it says it is for some sort of Pirate & Princess Party? Is Disney reusing barcodes? Needless to say I didn't finish linking it. Even though I printed the tickets at home, can I call and have them send me regular Christmas Party tickets?

 

[wn01aa]

I've been able to link my MNSSHP/MVMCP Will Call order to MDE. Tickets now show up, and I've been able to reassign them to the members of my party.

I've also added a 1 day hopper which raises a question :

I do a split stay (3 nights at AoA, 21 nights at POR)
On MDE, I have a 1 day hopper I will use during my AoA stay (only doing 1 day in the parks as I have MNSSHP tickets for the other 2 days)
and I have a 21 days ultimate ticket to use with my POR stay

Now the question is : since both tickets are linked on MDE, how on earth will the turnstile (or mickey head) know that I'm using the 1 day hopper for my first entry and not my 21 days ticket?
The 21 days expires 21 days from activation, so if it's this ticket that's activated on my first day in the park, I will miss 1 day at the end of my stay (bear in mind that I have 1 + 21 days of park tickets, to use over the course of 23 days, with a non-park day between the 1 day hopper and the 21 days ultimate ... hope that makes sense)

Second issue is that I'm still stuck with 14 days total for FP+
Until I linked the 1 day hopper, I could only book FP+ for 14 days, when I had a 21 nights stay and a 21 days ticket. FP+ system told me that I had used up my FP+ limit that was set depending on my tickets ... (which should have been 21 days worth of FP+

but now that I've linked my 1 day hopper I can access FP+ for my AoA stay, but if I choose 1 day of FP+ for the time period I'm at AoA, I can now only book 13 days of FP+ for my POR stay

so now I have 25 nights booked on property, with 22 days worth of tickets, and I can only make 14 days of FP+ selection

I contacted IT a week ago (8 days today) and they were supposed to get back to me within 3 days ... still waiting ... I will contact them again tonight.

anyone has had issues with having 2 separate tickets on their MDE ? how does this work ?

Were your tickets for the MVMCP printed at home or were they sent to your house from Disney? I am having problems linking the ones I printed at home.

 

[iRy]

I do not believe so as there really is no need for FP (+/-) during EMH as the ride wait times are minimal.

Thanks!

Fastpass was rarely used during evening Extra Magic Hours as it was...not even sure if it has been done in recent history.

I assume that FP+ won't be available at all during evening EMH...not sure what difficulties they may have with distinguishing between resort and non-resort guests for reservations once it is fully live. Certainly possible, but not necessarily easy in some cases.

Makes sense. Thanks for the reply.

 

[fflmaster]

Has anyone tried this yet? And if so did it work?


Schedule FP* rides for your morning park say HS and then AFTER using one or two of your FP* option go into the system and try to reschedule the last FP* ride for a DIFFERENT park? By this I mean select the option that says "make new FP selections" not the reschedule or change FP selection part.

I am wondering if the system will lock you into the one park rule AFTER you have used one or more FP*.

Try again, has anyone tried this yet?

Did it work?

 

[doconeill]

Try again, has anyone tried this yet?

Did it work?

Someone tried it in earlier testing.

Once one of the FP+s are used or expired, you are locked in to that park for all remaining FP+.

Before then, you can change all three to another park.

 

[tinkerbell2528]

Checked into POP today so far MB are working great. It's just too bad I can't say the same thing about the MDE app. My MDE shows 3 FP+ but my DH's app show only 1 or 2 after he logged out n logged in. I can for sure say its still a bit glitchy app. Other than these app problems so far so good.

 

[bksomody]

I assume that FP+ won't be available at all during evening EMH...not sure what difficulties they may have with distinguishing between resort and non-resort guests for reservations once it is fully live. Certainly possible, but not necessarily easy in some cases.

This leads me to believe all the theories I've read about the possibility of phasing out EMH.

 

[doconeill]

This leads me to believe all the theories I've read about the possibility of phasing out EMH.

It is still a possibility. It actually gave me a thought as to how they'll handle evening EMH going forward if it continues, however...currently, you have to show a KTTW card with the dates on it, and the CM must visually inspect, before you can enter an attraction during EMH.

A MagicBand is not an indication of eligibility for EMH alone. And it is uncertain that KTTW cards will be issued in the future. So, they need some way to determine eligibility. They could either issue all the CMs hand scanners to scan cards and bands...

...or they can use the FP+ entrances at the attractions that have it. Which means, they can't also use FP/FP+.

 

[Levy2710]

Hi can anyone tell me if Port Orleans, specifically Riverside is testing the magic bands??

 

[erionm]

Hi can anyone tell me if Port Orleans, specifically Riverside is testing the magic bands??

http://www.wdwmagic.com/other/mymag...ds-to-more-resorts-as-full-roll-out-nears.htm