Congrats to Disney for hearing us. As many know, Disney continues to shake up management after such a terrible rollout of my MyMagic+. Now with more than 3 fast passes and adjustments for multiple parks, Disney has gone ahead and parted ways with Nick Franklin, the executive vice president for next generation experience at Walt Disney Parks and Resorts. Disney needs to push forward. Disney needs to continue to weed out the bullish executives that have mishandled the rollout.
But this can wait.
First, we demand that Disney remove fast passes from attractions such as Pirates of the Caribbean, Haunted Mansion, and Spaceship Earth. There is absolutely zero good reasons to have fast passes for these rides. The employee(s) that suggested fast passes for these rides and the employee(s) that accepted this suggestion should be let go. Primitive research has found that fast passes for these rides has caused great fallout. We will no longer accept the fallout of these bad decisions. Within three months I fully expect fast pass removal from these types of rides.
Listening to insiders, I also expect a continued shakeup within Disney going as high as the CEO (retiring soon anyways). With the enormous backlash from a poorly managed mymagic+ to Universal attempting to be a true rival for marketshare, Disney executives are awake and highly concerned. They can continue the repair by removing fast passes from attractions such as Pirates of the Caribbean, Haunted Mansion, and Spaceship Earth.
1. Press releases state he left on his own terms.. Yes, there is a good chance he could have been asked to leave too. but no one knows for sure.
2. I highly doubt that if he was "fired" is was not because you are upset that you cannot get more than 3 FPs at the beginninig and rides that in the past did not need one, now have have one and now have lines.
3. IF he was fired , most likely it would be because this project took too long and was overbudget ( which is also not 100% confirmed).
and who says this project is a failure??? Disboarders and other commando fanatics that really used the old FP to their benefit. Nothing wrong with that, but keep in mind the millions and millions of more guest who are clueless and for the first time even realize before their trip there are FPs??
AND FPs are only a small part of MY Magic Plus project, doesnt this entail also Magic bands, online linking/booking, apps etc.... Yes these things have their issues/kinks, but in the end Disney does have something to show for themselves.
And who knows maybe it wasnt even his department that decided on the fast pass rules.. I am assuming, but the way our company works IT develps and enables.. Other department make up the guidelines for their product specifics.. Sooooo maybe the guy in charge of the themparks made up the FP, line rules.... I will admit have no idea how Diseny is set up , but I highly doubt this guy sat for hours and discussed how many FPss one gets. for us its a big deal and maybe the one feature we notice AT times the most, but for the BIG PICTURE , I would think internally his focus was justifying cost by showing increased revenue via increased online package bookings, linking reservations, ease of in park purchasing. and collecting customer data/trends.