My Points???

[Beanie]

For 5 days now, I have been trying to call MyPoints to find out what the problem is on a GC that I redeemed at the beginning of December...I called a week and a half ago to check on it and the person I talked to said, "Wait about a week and it should be there, it was just put through on January 8th" So, I waited, it is still not here and neither are the other 3 that were supposed to follow!! So I have been calling now and each time I call it says, "We're Sorry, your call cannot be completed. All circuits are busy. Please try again later" This same message for 5 days now at all times of the day??????

Anyone else have this problem?? I don't know why I am getting such a bad feeling about this...

 

[Tina]

I hope this isn't a sign that things have gone downhill. I've been waiting since 1/12 for a Circuit City $50 gift card that is still in the pending category. I've also contacted them about missing points for December purchases and have received no reply yet (other than the standard "we got your email" reply).

 

[candleonwater]

I got the standard reply about my points from Office depot... then I emailed again, and the points showed up... keep after them!

 

[Kacey]

I'm worried as well. I ordered a Rainforest Gift card on December 18, 2002 that I wanted to use for a WDW trip on January 18, 2003. Well, we are back from that trip and still no gift card--the points are still in the processing stage.

Also, they disabled my husband's account mid January and when I emailed them about it, they asked for a fax copy of his driver's license. We have been trying to fax that all weekend as well as today and the line is continuously busy.

I don't have a good feeling about this....

All those easy points we earned before Christmas may be down the tubes.

 

[chi-mom]

I had emailed them last week about some points not crediting. I got an email today (not the automatic one) telling me to wait a few more days and email again if they did not credit. At least there is someone responding today, don't know if that's a good sign or not?

 

[Eilonwy]

Hmmm...I ordered a Rainforest GC on Dec. 13 and it came just days before our Jan. 11 trip. But it did come in time for us to use it!

I do have to send them an email about some points that never credited....been putting that off.

 

[Piper]

I ordered a Rainforest gc in mid Dec. and it still shows pending. I have emailed them without a reply----getting worried!

 

[Belle0101]

I cashed in last week for a Web Certificate. How do I check the status of my reward? There isn't anything that says award pending as far as I can tell but my points were deducted. I hope every thing is okay there.

 

[dtuleya]

Hope this doesn't mean problems at Mypoints, but I just tried to click on the Barnes & Noble link and I keep getting an error message.

 

[cuterlt]

I am hopeful that they are just overwhelmed with people cashing out with the news of bankruptcy.
I got two envelopes this weekend from giftcards I ordered in December (when I heard about the bankruptcy.)
I have a couple in waiting as well. I am very hopeful they'll come....
Hang in there guys.

 

[Belle0101]

I figured out how to track my order finally. I placed it on Jan 29 and today (Feb 4) it says "Shipped" at MyPoints. It's my first ever cash-in so bear with me while I ask another stupid question -- Since I redeemed for a WebCertificate I'm assuming it will be sent to email address from WebCertificates. Is that right? If so, I better keep a closer eye on my email. I've been zipping through it pretty fast and not really paying attention if I don't recognize the address.

Thanks!

 

[perfectmatch300]

I'm afraid that I have been kind of out of the loop lately, so I may have missed something. Am I to understand from what I have been reading here that MyPoints has filed or will be filing for bankruptcy? Any info that anyone could update me woth would be greatly appreciated. I sure hope it is not so, because MyPoints has always been a really good program for me.

 

[Tina]

My Points is a subsidiary of United Airlines.

 

[kfeuer]

Since the bankruptcy announcement sometime back in December, my DH and I have cashed out 4 times total and I've received them all, including a Rainforest Cafe certificate at the beginning of last week (a total of $85 in rewards). I've heard that they definitely were swamped with people cashing out when the whole United thing hit. I'd give them a little time to catch up, they are definitely still fulfilling orders.

 

[edith76]

What was the date on your RainForest Cafe GC? Thanks