I agree with you, but I also agree with those people who post that the mother should have quieted the child down or removed her from the store.To be quite frank about it YES I would indeed knock someone silly over calling my child a bad name, you better believe I would. And besides who would REALLY, REALLY be so low as to come up to a parent and a child and have the nerve to say something like that to the child with the parent standing right there and then NOT expect to get flailed? Good grief, Ive actually sat here and ran that scenario through my head and to be honest I wouldnt expect nothing less than the parent to kick my butt from one side of the store to the next. ...
There are two issues here:
First, how appropriate is it for a stranger to ask you to quiet down your kid and then call him/her a brat when you refuse? I think that most people would agree that the woman was nervy and rude. Personally, I lean towards not trying to control the behavior of strangers, so I would not have approached the mother of the screaching kid. I would not have been happy to be in the immediate area, however, and I would have hoped that the parent would have taken some action on her own.
Second, how appropriate is it for a parent to not take any action regarding her child's screaching even after she became aware that it was bothering other people? I think that most would agree that the parent should have 1) not taken an overly tired child to the store, 2) quieted the child when she began to get loud, and 3) removed the child from the store if she couldn't be calmed.
I think that the bickering in this thread began with the fact that people are discussing one of these issues or the other and interpreting those who are addressing the other issue as disagreeing with them personally.